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SCHEDULEI <br />Additional Considerations <br />If, within sixty (60) days of acceptance, the City is not completely satisfied with the <br />Library • Solution System, the City may return it to The Library Corporation and receive a <br />refund of all monies paid. This guarantee warrants the City's satisfaction with the entire <br />System and does not encompass return of individual Modules or refunds or discounts for <br />not using parts of the Library • Solution System. The data used in the Library • Solution <br />System remains the exclusive right of the City and may be used by the City as it deems fit. <br />2 Returned Goods Authorization. The Library Corporation must authorize any goods to be <br />returned prior to return shipment, and the address label should include the return <br />authorization number. Cost of return shipment is the City's responsibility unless the Library <br />Corporation deems the goods to be necessary replacements. Returned goods received in <br />acceptable resale condition as determined by The Library Corporation will result in a credit <br />on account for the amount of the sale less a 20% handling and restocking charge. Custom <br />products, such as barcode labels, are not returnable. <br />3 Second -Five Year Support Costs, as stated in Schedule G, include all Software purchased <br />under this Agreement. This does not include RatingZone, Book Jackets/Tables of <br />Contents, and Kid's Catalog WebTM subscriptions. <br />4 Library • Solution employs ReportSmith as its report generation Software. ReportSmith is <br />preprogrammed with approximately 100 reports for City use. Because of the sophistication <br />of the Library• Solution Database, The Library Corporation utilizes a run-time version of <br />ReportSmith. Should the City require a report not preprogrammed into ReportSmith, it is the <br />policy of The Library Corporation to design and implement user -requested reports at no <br />additional charge to the City and to do so within 90 days <br />The Library Corporation provides a PAC Configuration Utility that is used to customize or <br />modify the City's PAC Interface. The PAC Configuration Utility can be accessed by <br />authorized users and provides the ability to create multiple configurations. <br />The Library Corporation will test a backup tape of the City's Database every six (6) <br />months if the City requires. <br />Spanish Language Interface — A working, grammatically correct, and functional Spanish <br />language interface must be delivered at the time of installation. This interface should <br />provide the option to choose the Spanish language on the first screen. This interface <br />should also provide all the search options down to the bib record and help screens in <br />Spanish. The Library Corporation must present draft versions as developed for review by <br />City staff beginning in December 2001. Progress must be deemed substantial and <br />continuous by June 1, 2002. Otherwise, City reserves the right to terminate agreement. All <br />final translations must be completed by the delivery date. <br />Library Contract Page 27 of 29 <br />