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TouchVision, Inc. <br />Quote <br />cvch ^^vis�o <br />j.1> <br />Customer: <br />Zed Kekula <br />By: <br />Greg Roche <br />City of Santa Ana <br />TouchVision, Inc. <br />City Hall <br />11095 Knott Ave., Suite E, Cypress, CA 90630 <br />20 Civic Center Plaza <br />714 - 886 -5307 <br />Santa Ana, CA 92702 <br />714 - 886 -5340 Fax <br />(714)647 -5606 <br />ZKokula@ci.santa-ana.ca.us <br />Project: <br />Santa Ana Kiosk Network Maintenance <br />Date: <br />October 17, 2003 (Rev. 1) <br />Note: Pricing is valid for 30 days. <br />Kiosk Network Maintenance Services 1 $9,950 $9,590 <br />Provide on -call services for providing labor, equipment, and other expenses as <br />directed by Santa Ana to maintain and update the kiosk network. This includes, at <br />the discretion and direction of City of Santa Ana: <br />• Repair /replace hardware components as- needed. <br />• Perform routine onsite monthly maintenance to kiosk systems. <br />• Provide incident response onsite service to address issues. <br />• Enhance application content, such as adding additional traffic information <br />content to Presenter screens. <br />• Support application integration with Iteris. <br />• Update other content areas of the kiosk application. <br />Services are offered on a time and materials basis. <br />Expenses will be billed per TouchVision standard terms. <br />Labor expenses are billed at $100 per hour for the following services: <br />• Field Service <br />• Technical Support <br />• Graphic Design <br />• Application and Software Development <br />• Project Management <br />Invoices will be submitted monthly for labor and expenses incurred during the prior <br />month. Invoices are due upon receipt. <br />The amount shown is the "not -to- exceed" project budget. <br />Presenter Attract Loop Manager Tools 2 $180 $360 <br />Online web -based tools for updating and managing the playlist for the kiosk attract <br />loop. Tools are $15 per month per kiosk. <br />$9,950 <br />EXHIBIT A <br />Page 1 Initials: <br />