LEXISNEXIS COPLOGIC SOLUTIONS INC. (6)

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ram' N-2022-131-03 INSUOEWV ft*k' I Coplogic'"Solutions WORK MAY PROCEED CITY CLERK DATE: FEB 2 71025 Order No. IC LexisNexis® Desk Officer Reporting System (DORS) This Order No. 1C ("Order") is entered into this 1 day of January 2025 ("Order Effective Date") between City of Santa Ana ("Agency") and LexisNexis Coplogic Solutions Inc. ("Provider") and subject to the terms and conditions of the Law Enforcement Agreement effective April 7, 2022 ("Agreement") between the Parties. This Order No. 1C supersedes DORS Order No. 1B dated February 27, 2024 and with the execution of this Order (No 1C) 1. TERMS AND CONDITIONS. All of the terms and conditions contained in the Agreement shall remain in full force and effect and shall apply to the extent applicable to this Order except as expressly modified herein. To the extent that the terms and conditions of this Order are in conflict with the terms and conditions of the Agreement, or any other incorporated item, this Order shall control. Capitalized terms used herein but not defined shall have the same meaning as set forth in the Agreement. 2. DESCRIPTION OF SERVICES. Provider, as part of its business has developed and makes available to law enforcement entities an online citizen reporting system called LexisNexis® Desk Officer Reporting System ("DORS") enabling individuals, retail companies and other organizations to file reports, crime tips and other forms online to law enforcement. 3. SCOPE OF SERVICES. Provider agrees to provide the following Services to Agency subject to the provisions of this Order. Except as provided by Section 2.2. of the Agreement, any change to the Services as set forth in this Order that occur after the Order Effective Date must be made by amendment to this Order or by Provider's Change Control Process and signed by both Parties. Provider will provide the following Services described below subject to Agency's technology capabilities, processes, and work -flow functionality: 3.1.Features and functionality that are not part of the DORS Standard Features which is available at https:Hdocs.lexisnexisrisk.com/bundle/DORS Service Features/resource/DORS Service Features odf as updated from time to time, are considered Enhancements ("Enhancements"). If requested by the Agency, Provider may agree to Enhancements to the Agency's specific and reasonable requirements. Any Enhancements by Provider in accordance with this clause will become part of the Services and will continue to be subject to all the terms of the Agreement and this Order. Provider shall be entitled to charge a reasonable fee and schedule for such Enhancement(s) which will be agreed upon by the Parties in writing as part of the Provider's Change Control Process prior to any work being performed. Provider's reasonable fee for Enhancement(s) is pursuant to Section 6.3 of this Order (below). 3.2. Setup and Access. Setup and access responsibilities are detailed in Exhibit 2 3.3.Support and Maintenance. Provider will provide Support and Maintenance Services in accordance with the terms and conditions set forth in Section 3 of the Agreement. 3.4. Agency acknowledges that certain Services provided under this Order may include the provision of certain personal information data obtained from the state Department of Motor Vehicles ("DMV Data") and that such DMV Data may be governed by the Federal Driver's Privacy Protection Act, (18 U.S.C. § 2721 et seq.) and related state laws (collectively, the "DPPA"), and that Agency is required to comply with the DPPA, as applicable. Agency certifies it has a permissible use under the DPPA to use and/or obtain such information and Agency further certifies it will use such information obtained from Services only for the permissible purpose selected below or for the purpose indicated by Agency electronically while using the Services, which purpose will apply to searches performed during such electronic session: Please check one below (required): Confidential and Proprietary Information of LexisNexis DORS Order Annual Q1.24.V4 haw 12/18/24 IDS Page 1 of 5 STANDARD