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SERVICE #6: DEPARTMENT STRATEGIC PLANNING JGA believes in a comprehensive and inclusive approach to the Strategic Planning Process. Our process involves standards and best practices. We aim to develop a plan that is tailored to the unique characteristics, challenges, and needs of the Department. The Strategic Planning Process will involve five steps: 1. Project Kickoff 2. Current State Assessment/Stakeholder Engagement 3. Future State Development/Strategic Planning Retreat 4. Three -Year Strategic Plan Development 5. Approval & Distribution STEP 1: PROJECT KICKOFF To initiate the Strategic Plan development process, JGA will meet with the City Council and City Manager. JGA will work with the Department to solidify the project committee members, critical strategic planning components, desired outcomes, and associated deadlines. V STEP 2: CURRENT STATE ASSESSMENT/STAKEHOLDER ENGAGEMENT JGA will collaborate with the Department during this phase of the Strategic Planning Process to explore the current context of the organization. The process will incorporate a SWOT assessment (Strengths, Weaknesses, Opportunities, Threats) for an accurate snapshot of current operations. JGA will collect data from a variety of sources including up to 15 one-on-one interviews conducted, in -person and via Zoom, of department personnel and community stakeholders, a community survey, and an anonymous department survey. Key focus areas and objectives will be identified. STEP 3: FUTURE STATE DEVELOPMENT/STRATEGIC PLANNING RETREAT JGA will work with the Department to develop a customized two-day Strategic Planning Retreat, where key leadership will come together to assess the Department's current and future state, align around a high-level Strategic Plan, and identify key initiatives that will support the Department's strategic goals. The final agenda for JGA's custom Strategic Planning Retreat is designed around the Department's needs. The facilitation will begin with building organizational and strategic alignment to ensure the development of a culture of collaboration, integrity, excellence, and respect that meets or exceeds the expectations of all team members. JGA will then work with the Department to develop the fundamental elements that define the Strategic Plan, which may include: Vision, Mission, Values, Priorities, etc. Finally, JGA will facilitate discussions to select and prioritize projects and programs in support of the Strategic Plan. The outcomes of the Strategic Planning Retreat will be consolidated into the final Strategic Plan. PAGE 10 JACOB GREEN -6 A'S.0 IA rE,