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III. Services Services shall be provided in a prompt and courteous manner; shall be provided in a professional environment with the appropriate tools to achieve the desired results, shall encourage customer choice among program options, shall be responsive to the culture and language of customers. it is important to ensure that all clients receive the highest quality of services through core and intensive services. The project Partner will concentrate on the placement of clients into employment out of core and intensive services. This project requires that career transition workshops ara a mandatory service for all eligible clients. Partner will make available services that will include, at a minimum those listed below: Core Services · Career Transition Workshops, including but not limited to, resume writing, interviewing skills, networking, and job search skills. · Determination of individual eligibility for services; · Outreach, intake (including worker profiling) and orientation to the information and other services available through the one-stop delivery system; · Initial assessment of skill levels, aptitudes, abilities, and supportive service needs; · Job search and placement assistance, and career counseling, where appropriate; · Provision of employment statistics and labor market information such as job vacancy listings, job skills necessary to obtain jobs, local demand occupations, and job/demand occupation earnings information; · Provision of performance information and program cost information on eligible providers of training services; · Provision of information regarding local area performance pursuant to the local performance measures; · Provision of information relating to the availability of supportive services in the local area; · Provision of information regarding the filing of claims for unemployment compensation; · Follow-up services, including counseling regarding the workplace, for WlA participants who are placed in unsubsidized employment for not less than 12 months after the first day of the employment; and · Any other core services as determined by new legislation or policy by the OCWlB, and consistent with Partner's overall service delivery strategy and policies. Intensive Services · Comprehensive and specialized assessments of client skill levels; · Development of an individual employment plan to identify the employment goals, achievement objectives, and combinations of services; · Group and individual counseling and career planning;