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<br />@ MOn:lIlOLA <br /> <br />Ver. 4.7 Build 1000 <br /> <br />SERVICE AGREEMENT <br /> <br />Altn: National Ssrvice Support <br />1307 East Algonquin Road <br />Schaumburg, IL 60196 <br />(800) 247-2346 <br /> <br />Agreement Order #: 0605081790952 <br />Supersedes Agreement #(sj : 815002548 <br /> <br />Date: 2127/2004 <br /> <br />Company Name: City of Santa Ana Police Department <br />Attn: <br />Billing Address: 80 Civic Center Plaza <br />City, S_, Zip: Santa Ana, CA 92702 <br />Customer Contact: Bob Faster <br />Phone: 7142~2 <br />Fax: <br /> <br />Required P,O.: No <br />Customer #: 1012338209 <br />Bill to Tag #: 0002 <br />Contract Start Date: 0410112004 <br />Contract End Date: 0313112005 <br />Anniversary Date: <br />Payment Cycle: Quarterly <br />Tax Exempt: No <br />POI: <br /> <br />Qtv ModeUOption Description Monthly Ext Extended <br /> SVC01SVC1102 Dispatch 8ervice $ 71.07 $ 852.84 <br />1 SVC248M ENH: Datatac Site <br />1 SVC249AA ENH: Data/ac Station <br /> SVC01SVC1104 Technical Support 8ervice $ 79.31 $ 951.72 <br />1 SVC149AA ENH: Datatac System <br />1 SVC143AA ENH: DBlBtac Site <br />1 SVCI44AA ENH: Data/ac Sta/ion <br /> SVC01SVC1220 Radio Repair Service $ 712.65 $ 8,551.80 <br />100 SVC519AA ENH: VRM600 <br />45 SVC520AA ENH: VRM650 <br /> SVC01SVC1423 local Radio Support 8ervice $ 854.40 $ 10,252.80 <br />100 SVC418M ENH: VRM600 <br />45 SVC419AA ENH: VRM650 <br /> SVC01SVCll01 Infrastructure Repair With Advanced Replacement Service $ 184.99 $ 2,219.88 <br />1 SVC265AA ENH: Dalalae Site <br />1 SVC266AA ENH: Datatac Sta/ion <br /> SVC01SVC1410 OnSite Infrastructure Response Service $ 736.45 $ 6,837.40 <br />1 SVC218AA ENH: OnSJte Infrastructure Response-Sites-NonConventionsl <br />1 SVC219AA ENH: OnSite Infrastructura Response -Sta/ions <br /> SUBTOTAL - RECURRING SERVICES $ 2,638.87 $ 31,666.44 <br />SPECIAL INSTRUCTIONS - ATTACH STATEMENT Of WORK fOR PERfORMANCE SUBTOTAL - ONE-TIME EVENT SERVICES $ - <br />OESCRIPTIONS TOTAL $ 2,638.87 $ 31,666.44 <br />7X24 service on-site for infrastructure. Comserco Comm. to provide M-F 8X5 first TAXES $ $ - <br />echelon service on-site for VRM's. Comserco to ship to and from the depot for VRM GRAND TOTAL $ 2,638.87 $ 31,666.44 <br />repairs. THIS SERVICE AMOutll' IS SUBJECT TO STATE & LOCAL TAXING <br /> JURISDICTIONS, TO BE VERIFIED BY UOTOROLA. <br /> SUBCONTRACTOR{S) CITY STATE <br /> M~~ - SSC-Call Center Operations Schaumburg IL <br /> 00066 <br /> Motorola - sse. r:"'ical support Scha~_ IL <br /> ODetrRtions (D0068 <br /> Motorola - Roc:kford..BRANDED Rockfo<d IL <br /> SUBSCRIBERSicl723' <br /> Cornsercolnc Westminster CA <br />SPC v4,7 Build 1000 "eltl'sse Uale: <br />