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Appendix A— WebStaff Information 1. Functionality WebStaff 1.3.6 is designed specifically to give TeleStaff administrators and end -users further access to TeleStaff from any browser. WebStaff extends the reach of the TeleStaff system beyond the client workstation and the telephone to any computer with Internet access. WebStaff combines the visual benefits of the TeleStaff Client with the accessibility of the telephone to give your TeleStaff users visual access to a significant amount of information from any Internet computer. Further, WebStaff is simple to use because it mimics the TeleStaff Client workstation functions in an easy -to -user browser interface. WebStaff Administrators can: Create vacancies based on your department's rules and guidelines > Fill Vacancies from the Candidate's Window ➢ Initiate the Auto Hire function ➢ Approve requests ➢ Initiate the Automated Contact feature WebStaff End -users can: > View their personal calendar ➢ Request work through the Available feature ➢ Request/record work exceptions ➢ Remove Availability and Exception work codes (if definition allows) ➢ Receive notifications sent by the TeleStaff system ➢ View and change select personal data including telephone numbers • View roster for any date • View detailed work history report over any date range • View the Pick List 2. Accessibility Theoretically, WebStaff is accessible 24 hours a day, 7 days a week from any computer with Internet access as long as the Web Server is accessible. Accessing WebStaff is a simple as directing your browser to the WebStaff home page and logging in using your TeleStaff User ID and Password. Once logged in, the web server connects to your organization's TeleStaff database to provide real -time data access similar to using a TeleStaff client workstation or accessing TeleStaff by telephone. 3. Customer Deployment WebStaff is available in two options, a Customer Hosted WebStaff Software License or a PDSI Hosted Service. There are advantages to both, depending on the organization's need. With the Customer Hosted model, PDSI provides only the WebStaff application software and the customer is responsible for installing it on a web server and managing all access to the application. Internet security becomes the responsibility of the customer since there is no interface in this model to PDSI's web server infrastructure. Customer Hosting is an ideal option for those customers with an existing web server environment and capable resources to manage it. Under this option, the customer licenses WebStaff from PDSI and can optionally purchase maintenance and support that provides functional helpdesk support and enhancements to WebStaff. In order to host WebStaff: `r Customer must have or deploy an appropriate Web Server > The Web Server must be capability of running Java Servlets The PDSI Hosted option is ideal for customers without an existing web server infrastructure and /or availability of resources to manage one. Under this option, the WebStaff application resides on a secure web server cluster maintained and managed by PDSI. The WebStaff application communicates across a secure VPN (Virtual Private Network) pipe to the customer's TeleStaff database server. Customer setup is A-1