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WORK J 'EED CLERK ;?; ;,,, j CIL DATE:. C: F SOFTWARE MAINTENANCE AGREEMENT N- 2004 -052 ��• e► i0►t�G+) ' 2004 b THIS AGREEMENT, made and entered into this ik-' J day of N� �7 i ' y and between Principal Decision Systems International, Inc., a California corpor lion (hereinafter "Consultant "), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City "). RECITALS A. The City desires to retain a consultant having special skill and knowledge in the field of software maintenance and support. B. City and Consultant entered into an Agreement dated January 1, 2002 (hereinafter "said Agreement "), by which City purchased a license and Consultant agreed to provide maintenance and telephone support for software used by City's Fire Department. Said Agreement expired when the parties failed to renew the term. C. The parties wish to renew the maintenance and support provisions of said Agreement and to add web based support services to said Agreement. D. Consultant represents that Consultant is able and willing to provide such services to the City. E. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall provide maintenance, updates and telephone and web based suppost services for Telestaff and Webstaff software, as set forth in Exhibit A to this Agreement. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept as total payment for TeleStaff and annual maintenance fee of $3,150.00 and for Webstaff, an annual maintenance fee of $4,320.00(-p'r4'�, The total sum to be expended under this Agreement shall not exceed $7,470.00 during the term ��rrvv of this Agreement. b. Payment by City shall be made within thirty (30) days following execution of this Agreement, subject to City accounting procedures.