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Correspondence - Non-Agenda
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(6) Hours of operation. A multiservice center for homeless with a capacity of one hundred fifty (150) beds <br />shall be open twenty-four (24) hours a day. Emergency shelters for homeless providing less than one hundred <br />fifty (150) beds are not required to be open twenty-four (24) hours a day. Clients for multiservice centers or <br />emergency shelters for homeless shall have a specified check out time as detailed in the management and <br />operation plan, but may remain on the premises to utilize onsite services offered. <br />(7) Length of stay. The length of stay of an individual client shall not exceed six (6) months within a twelve <br />(12) month period; days of stay need not be consecutive. <br />(8) Management and operation plan. The applicant or operator shall submit a management and operation plan <br />for the emergency shelter and/or multi-service center for review and approval by the planning manager in <br />consultation with the chief of police at the time the project is proposed, prior to issuance of permits. If site plan <br />review applies, then the management and operational plan should be submitted and reviewed concurrently with <br />those applications. The plan shall remain active throughout the life of the facility, with any changes subject to <br />review and approval by City planning manager in consultation with the chief of police. The plan shall be based <br />on "best practices" and include, but not be limited to, a security plan, procedures, list of services, staff training, <br />"good neighbor" communication plan, client transport and active transportation plan, ratio of staff to clients, <br />client eligibility and intake and check out process, detailed hours of operation, ongoing outreach plan to Santa <br />Ana homeless population, and participation in data collection for the Orange County region's homeless <br />management information services. The City may inspect the facility at any time for compliance with the <br />facility's operational plan and other applicable laws and standards. <br />(9) Restrooms. The number of toilet and showers shall comply with applicable building codes and plumbing <br />codes. <br />(10) Trash enclosure and loading zone. Each facility shall have a trash enclosure and loading zone as <br />provided in Section 41-623 of this chapter.(11)Staff/security. A twenty-four (24) hour emergency contact <br />person shall be designated. Staff and/or security shall be on the premises at all times for multiservice centers or <br />homeless shelters open twenty-four (24) hours a day, as detailed and approved in the management and operation <br />plan. <br />(12) Applicable laws. The facility shall comply with all other laws, rules and regulations that apply, including <br />building and fire codes and shall be subject to City inspections prior to operational plan approval. In addition, <br />the facility is to be consistent with City airport land use environs element policies, particularly as it relates to <br />protecting sensitive uses from airport related noise levels. <br />(Ord. No. NS-2848, § 9, 9-3-13) <br />3 <br />
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