Item 14 - Data & Video Communication Services

Home Browse Search

Information Technology www.santa-ana.org/IT Item # 14 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report March 18, 2025 TOPIC: Data and Video Communication Services AGENDA TITLE Agreement with Charter Communications, LLC for Data and Video Communication Services (Specification 25-037) (General Fund and Non -General Fund) RECOMMENDED ACTION Authorize the City Manager to execute an agreement with Charter Communications Operating, LLC (doing business as Spectrum) for data and video communications services, in an amount not to exceed $300,000 annually or $2,100,000 over the life of the agreement, for a four-year period beginning March 18, 2025 through March 17, 2029, with provisions for three, optional one-year renewals (Agreement No. A-2025- XXX). GOVERNMENT CODE 484308 APPLIES: Yes DISCUSSION As the local cable franchisee, the City of Santa Ana has long utilized video services provided by Charter Communications (formerly Time Warner Communications and Adelphia Communications). In June 2014, the City expanded its service portfolio by incorporating data services through Time Warner Business Class, enabling the connection of various remote sites —such as libraries, community centers, parks, and other municipal facilities —to the City Hall network. Currently, 26 City facilities, including Santa Ana City Hall, Santa Ana Public Libraries, and multiple park and community locations, rely on these data connections for operational efficiency and seamless communication. These services support a range of critical municipal functions, including public safety operations, community engagement initiatives, and digital services that benefit residents and businesses. For most locations, these data connections serve as the primary network link. In select sites, they function as redundant backup connections, ensuring continuity in the event of network disruptions. This dual -role infrastructure not only enhances the City's digital