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Service ("Bundle"), then the following conditions shall apply: <br />i. In consideration for Customer's purchase of all Services in the Bundle, and only with respect to that period of time <br />during which Customer continues to purchase the specific Services in such Bundle and during which such Bundle is in <br />effect, the correlating discount to the Services in such Bundle, ordered pursuant to the Spectrum program governing <br />such Bundle, will be reflected in the MRC for the respective Services. <br />ii. Upon Termination by Customer, for any reason other than a Spectrum Default, of any Service component of the <br />applicable Bundle, the pricing for the remaining Service(s) shall revert to Spectrum's unbundled pricing for such <br />Service(s) in effect at the time of Termination. Termination liability applicable to the Services under this Service <br />Agreement shall otherwise remain unchanged. <br />8. ADMINISTRATIVE WEBSITE. Spectrum may, at its sole option, make one or more administrative Websites, including <br />without limitation https://spectrumenterprise.net/, available to Customer in connection with Customer's use of the Services (each <br />an "Administrative Website I'). Spectrum may furnish Customer with one or more user identifications and/or passwords for use <br />on the Administrative Website and Customer must promptly change any Spectrum -provided user identifications and passwords <br />to a secure, Customer -designated user identification and password. Customer shall be responsible for the confidentiality and <br />use of such user identifications and passwords, whether provided by Spectrum or designated by Customer, and any equipment <br />or devices used to access any Administrative Website and shall immediately notify Spectrum if there has been an unauthorized <br />release, use, or other compromise of any user identification or password. In addition, Customer agrees that its authorized users <br />shall keep confidential and not distribute any information or other materials made available by the Administrative Website. <br />Customer shall be solely responsible for all use of the Administrative Website. Spectrum shall not be liable for any loss, cost, <br />expense, or other liability arising out of any Customer use of the Administrative Website. <br />Spectrum may change or discontinue the Administrative Website, or Customer's right to use the Administrative Website, at any <br />time. Any additional terms and policies applicable to Customer's use of the Administrative Website will be posted on the site. <br />9. SUPPORT. Spectrum shall provide contact information for inquiries and remote problem support for the Services. All <br />such Customer support shall be provided only to Customer's designated personnel or as mutually agreed upon by Spectrum <br />and Customer. Customer is responsible for all communications and support for its End Users. Customer shall provide routine <br />operational support for Spectrum Equipment located at a Service Location, including without limitation, by performing reboots <br />as requested by Spectrum. Customer is responsible for the installation, repair, and use of Customer Equipment, including <br />without limitation, Customer -supplied third -party hardware, or software for the use of any Service or third -party services. <br />Spectrum does not support third -party hardware or software used in conjunction with third -party services or supplied by <br />Customer. Any questions concerning third -party hardware or software should be directed to the provider of that product. <br />Spectrum assumes no liability or responsibility for the installation, maintenance, compatibility or performance of third -party <br />software, or any Customer Equipment or Customer -supplied software with the Services. If such third -party equipment or <br />software impairs the Services, Customer shall continue to pay all applicable Service Charges. If, at Customer's request, <br />Spectrum should attempt to resolve difficulties caused by such third -party equipment or software, such efforts shall be performed <br />at Spectrum's discretion and subject to Service Charges as set forth in Section 7. <br />10. CUSTOMER REPRESENTATIONS AND OBLIGATIONS <br />(a) Representations. Customer represents and warrants to Spectrum that: (i) Customer has the authority to execute, <br />deliver and carry out the terms of this Service Agreement, and (ii) its End Users and any person who accesses any Services at <br />the Service Location, will use the Service and Network for Customer's internal business purposes and will comply with the terms <br />of this Service Agreement. <br />(b) No Reselling. Customer shall not re -sell or re -distribute (whether for a fee or otherwise) access to the Service(s) or <br />system capacity, or any part thereof, in any manner other than for Customer's internal business without the express prior consent <br />of Spectrum, including without limitation, any use to provide services for the benefit of, or on behalf of, any third party other than <br />Customer or its End Users. <br />(c) No Illegal Purpose or Unauthorized Access. Customer shall not use or permit End Users or third parties to use the <br />Service(s), including the Spectrum Equipment and Software, for any illegal purpose, or to achieve unauthorized access to any <br />computer systems, software, data, or other copyright or patent protected material. <br />(d) No Interference. Customer shall not interfere with or cause technical difficulties for other customers' use of equipment <br />or Services or interfere with or disrupt the Spectrum Network, backbone, nodes, other Services, or third -party providers. <br />Customer shall not install any equipment, including without limitation, any antenna or signal amplification system, at the Service <br />Location that interferes with the Services. <br />Enterprise Terms of Service v 240607 CONFIDENTIAL Page 7 of 15 <br />© 2016-2024 Charter Communications, all rights reserved <br />