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<br />B. <br /> <br />a. Maintenance, repair or replacement of parts resulting from causes other than <br />ordinary use, including but not limited to accident, neglect, misuse, fault or <br />negligence of City, or caused by the application of software not provided by <br />Consultant <br />b. Furnishing or accessories or consumable supplies, such as ribbons, cards, <br />paper, forms, tapes, discs, cables, batteries or carrying equipment and RF <br />receiver cable. <br /> <br />. <br /> <br />Software. Consultant shall provide "Software Support Services" as set forth <br />below: <br />Consultant shall provide a qualified technical contact person at Consultant's <br />facilities for purposes of providing verbal telephone support to resolve operating <br />problems with Consultant's software. Such support shall be available from <br />8:00am to 5:00 pm, Central time, Monday through Friday (excluding holidays), <br />and may be conducted by on-line remote diagnostics communicating directly with <br />the Network. <br />City will be provided with one (1) copy (in object code format) of each <br />Enhancement for Consultant's software. <br />As new releases of Consultant's software are developed and distributed, <br />Consultant will provide City with appropriate online help text, as the same are <br />published and generally distributed by or for Consultant. <br /> <br />. <br /> <br />. <br /> <br />2. COMPENSATION <br /> <br />a. City agrees to pay, and Consultant agrees to accept as total payment for its <br />services the following fees: <br /> <br />Extended Software Maintenance through April 1, 2006 <br />Extended Hardware Maintenance through April 1, 2006 <br /> <br />$1,440.00 <br />3,747.84 <br /> <br />The total sum to be expended under this Agreement shall not exceed $5,200.00 during the <br />term of this Agreement. <br /> <br />b. Payment by City shall be made within thirty (30) days following receipt of a <br />proper invoice for annual Maintenance Fees. <br /> <br />3. TERM <br /> <br />This Agreement shall commence on April 1, 2004 and terminate on March 31, <br />2006, unless terminated earlier in accordance with Section 12, below. The term ofthis <br />Agreement may be extended upon a writing executed by the Executive Director of the <br />Community Development Agency and the City Attorney. <br />