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<br />EXHIBIT A <br /> <br />SCOPE OF SERVICES <br /> <br />Consultant shall perform two public opinion surveys involving community residents. These <br />surveys are designed to measure resident satisfaction with City services, programs and activities. <br />Consultant shall perform a short five-minute tracking survey and a 20-minute comprehensive <br />survey. <br /> <br />Consultant shall develop a questionnaire in conjunction with City, revise as necessary, research <br />sample frame and likely voter sample in City, conduct 400 Benchmark surveys by telephone, <br />computer analyze results, provide one full bound color report analyzing findings and including <br />all tables, review results and consult as needed. <br /> <br />COMPENSATION <br /> <br />City shall pay the following amounts for the services performed by Consultant: <br /> <br />Benchmark survey - 20 minute comprehensive <br />Tracking poll <br /> <br />$19,900.00 <br />6,900.00 <br /> <br />COSTS <br />Costs to prepare survey sample <br />Spanish translation <br />Spanish interviews <br />Miscellaneous costs (mileage, fedex, phone/fax) <br /> <br />500.00 <br />1,500.00 <br />1,000.00 <br />250.00 <br /> <br />This is a comprehensive research budget. City may decide to limit the survey to one tracking <br />poll. Costs are estimates only. <br /> <br />8 <br />