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<br />Exhibit D <br /> <br />Water Conservation. Best Management Practices <br /> <br />In 1999, the Santa Ana City Council approved participation in the Memorandum of <br />Understanding Regarding Urban Water Conservation in California and executed the <br />Memorandum of Understanding (MOU) on behalf of the City. The Best Management <br />Practices include the following: <br /> <br />1. <br /> <br />Water survey programs for single family residential and multi-family residential <br />customers. <br /> <br />2. <br /> <br />Residential plumbing retrofit <br /> <br />3. <br />4. <br /> <br />System water audits, leak detection and repair <br /> <br />Metering with commodity rates all new connections and retrofit of existing <br />connections <br /> <br />5. <br /> <br />Large landscape conservation programs and incentives <br /> <br />6. <br /> <br />High-efficiency washing machine rebate programs <br /> <br />7. <br /> <br />Public information programs <br /> <br />8. <br /> <br />School education programs <br /> <br />9. <br /> <br />Conservation programs for commercial, industrial and institutional accounts <br /> <br />10. Wholesale agency assistance programs <br /> <br />11. Conservation pricing <br /> <br />12. Conservation coordinator <br /> <br />13. Water waste prohibition <br /> <br />14. Residential ULFT replacement programs <br /> <br />, . <br /> <br />-8- <br />