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1 WILLDAN <br />Serving Public Agencies <br />September 20, 2004 <br />City of Santa Ana <br />Attn: Fred Heidari, P.E. <br />Planning and Building Agency - N119 <br />20 Civic Center Plaza <br />Post Office Box 1988 <br />Santa Ana, California 92702 <br />27042 Towne Centre Drive, Suite 270 <br />Foothill Ranch, California 92610 <br />949/470,8840 fax 949/770,9041 <br />wwaw IIdan.com <br />SUBJECT: PROPOSAL TO PROVIDE BUILDING DEPARTMENT COUNTER TECHNICIAN <br />SERVICES <br />Dear Mr. Heidari: <br />Willdan is pleased to provide the City of Santa Ana Building Safety Division with this <br />letter proposal to provide Counter Technician Services. Willdan recognizes that the City <br />of Santa Ana is desirous to augment the current City counter staff with one part-time <br />contract counter technician. <br />In order to serve the City of Santa Ana Building Safety Division on this important <br />assignment, our Orange County Building Safety and Construction Division has <br />developed the following program: <br />Willdan counter technician staff will work at the City Monday through Thursday from <br />11:00 pm to 4:00 pm for a total of twenty (20) hours a week. Our staff will work as an <br />extension of City staff and quickly learn City Ordinances and implement City procedures. <br />Our staff will be able to meet the challenges that working at front counter will offer in a <br />most professional manner. Our staff has the qualifications and experience needed to <br />perform project plan reviews, which can be possibly performed at the counter expediting <br />plan processing. <br />Willdan's proposed hourly rate for the above Counter Technician Services is $55 per <br />hour and the City will be invoiced once a month. <br />It would be a pleasure to assist the City of Santa Ana on this assignment. We look <br />forward to meeting with you and your staff to discuss our services in further detail. <br />EXHIBIT q <br />