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IV. ADDITIONAL REQUIREMENTS A. Contractor shall provide those medical reports required by City for Custodial Patients provided services pursuant to this Agreement. At a minimum, Contractor shall provide a written Medical Service Activity Report for services provided hereunder. The report shall include, but not be limited to, date of service, booking number, name of inmate, attending nurse or physician, brief description of problem, brief description of disposition and amount billed to the City of Santa Ana. Medical Service Activity Report will be submitted to City daily. B. Utilization Review / Ouality Assurance. 1. Contractor shall develop and maintain a Utilization Review (U.R.) program and a Quality Assurance (Q.A.) program for the review of all services provided pursuant to this Agreement. Subject to all confidentiality laws, and upon request, Contractor shall provide City with a written copy of its Q.A. and U.R. procedures together with such periodic statistical reports, encounter data and other information which may result from Q.A. and U.R. activities for Custodial Patients. The extent and format of such information shall be determined, in writing, by City. Such programs shall meet the requirements of all appropriate Federal and State laws and regulations. 2. "Responsible Physician", means the physician who provides on-site medical services to Custodial Patients at the Santa Ana Jail. Contractor's U.R. personnel shall perform concurrent U.R. in conjunction with the Responsible Physician and provide periodic reports to Contractor's Health Authority. 3. Contractor's Health Authority will assume responsibility for review, approval and implementation of medical policies and procedures. The Health Authority and Contractor's Director of Operations will work with City to insure appropriateness and adequacy of imnate health care. 4. When City and Contractor disagree regazding the level, appropriateness or quality of caze, including the need for Inpatient or Outpatient Care, the Contractor's Responsible Physician ,Nurse Practitioner, Director of Operations and the City's Jail Administrator will meet and attempt to resolve the disagreement. If the disagreement is not thereby resolve within thirty (30) days, then the Contractor's Responsible Physician and the City's Jail Administrator shall meet with the Contractor's Health Authority and attempt to obtain agreement. If agreement is not obtained within thirty (30) days after such meeting, such dispute shall be submitted to binding azbitration, conducted according to the rules of the American Arbitration Association, but not necessazily by said Association. The arbitrator shall be a person mutually agreed upon by the parties. If the parties cannot agree upon an azbitrator, then either party may bring an action in the appropriate court to have the dispute resolved. If an azbitrator is agreed upon by the parties, all parties shall contribute equally to the arbitrator's fees and other costs of the proceedings, and shall beaz their own attorney's fees. Said azbitration shall be the sole remedy for disputes arising from disputes under this subparagraph, provided, however, if the arbitrator fails to render a decision within thirty (30) days after the IS