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E. Major service or product model changes shall be incorporated in the SES <br />as soon as possible after the announcement. In conjunction therewith or as <br />soon as possible, the parties shall negotiate a price discount level for the <br />new services or products as comparable as possible to the price discount <br />level contained in the SES for similar services or products. <br />F. The SES shall be maintained by the contractor on an Internet web site <br />provided by the contractor. <br />Contractor may make product substitutions either to the internal system components, <br />options or accessories as long as the substitute item is the same or better technology at the <br />same or lower price. Delivery order modifications will not be required. The invoice will <br />reflect the actual product shipped NOT the product ordered. To effect administrative <br />savings, procuring agencies are instructed to make payments in accordance with this <br />paragraph without requiring a delivery order modification. The following note will appear <br />on the invoice. <br />"In accordance with the Product Substitutions paragraph in the Master Price <br />Agreement, contractor has substituted a product on this order. The <br />substitution is the same or better technology at the same or lower price." <br />fC IR..TiSmf.`iSTS.Td : i <br />The contractor agrees to maintain a toll -free technical support telephone line. The line <br />shall be accessible to purchasing entity personnel who wish to obtain competent technical <br />assistance regarding the operation of products supplied by the contractor. <br />We "MMM.Malre <br />Notwithstanding any language to the contrary in this agreement or in any purchase order <br />or other document, a purchasing entity may terminate its obligations under this <br />agreement, or any extension thereof, for convenience by giving contractor sixty (60) days <br />written notice of its intent to terminate a purchase order. The purchasing entity shall pay <br />for the services rendered and accepted prior to the date of termination. Such termination <br />shall relieve the purchasing entity, the purchasing entity's State, and its officers and <br />employees from any responsibility or liability for the payment of any further amounts <br />under the relevant purchase order. Procuring agencies may not terminate a purchase <br />order for convenience in order to acquire functionally equivalent product(s) or services <br />from a third party. <br />10 <br />