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47 <br />lease and maintenance agreement payments) for the period subtotaled by purchasing entity <br />name or identifying number, within the purchasing entity's state name. The periodic report <br />shall include the total active lines in operation at the end of the period subtotaled by <br />purchasing entity name, within purchasing entity's state name. <br />The report shall be accompanied with a check payable to Western States Contracting <br />Alliance for an amount equal to one -tenth of one percent (0.0010) of the gross revenue <br />for the period. <br />The reports and checks shall be addressed and delivered as follows: <br />Mr. Terry Davenport <br />Purchasing Division, Room 2016 <br />1100 St. Francis <br />Santa Fe, New Mexico 87505 <br />Mr. Terry Davenport <br />Purchasing Division <br />P. O. Drawer 26110 <br />Santa Fe, New Mexico 87502 -0110 <br />The failure to file the utilization reports and fees on a timely basis shall constitute <br />grounds for the removal of the contractor's primary representative, suspension of the <br />price agreement or termination of the price agreement for cause. <br />The contractor agrees to credit procuring agencies for service outages/overloads in <br />accordance with the following procedures. <br />A. The purchasing entity should contact the contractor as soon as possible <br />after they are alerted to the problem for quick resolution. <br />B. The purchasing entity needs to provide the following information; called <br />number, the service subscribed to, the difficulty experienced, and the <br />approximate time the call was placed. <br />C. The credit will be issued by the contractor's customer service <br />representative and will appear on the procuring agencies' next monthly <br />invoice as a line item on a separate page exclusively for credits. The <br />contractor can also instruct the purchasing entity to deduct the credit <br />amount from their current invoice if that would be more in line with the <br />procuring agencies' satisfaction and requirements. <br />D. A credit memo will be sent to the procuring agencies' billing manager by the <br />contractor and will contain the following information; <br />- Credit Date of Issue <br />-Bill payer Number credit was applied to <br />-The invoice number and date <br />17 <br />