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<br />4. The results of any subscriber surveys that may be conducted by <br />Grantor or Grantee, or both. <br /> <br />5. Reports submitted by Grantee or any other person that address <br />Grantee's compliance with the terms and conditions of this Agreement. <br /> <br />6. Changes in state and federal laws and regulations that affect the <br />operation of the cable television system. <br /> <br />(b) Within 30 days after the completion of a compliance review, Grantor may <br />issue findings with respect to Grantee's compliance with this Agreement. If noncompliance with <br />required standards is identified, then Grantor may provide Grantee with a 30-day written notice <br />to either (i) correct the noncompliance within a reasonable period of time; or (ii) develop a <br />corrective action plan. <br /> <br />(c) Participation by Grantor and Grantee in this process does not waive any <br />rights they may have under applicable federal or state law. <br /> <br />(d) Upon Grantor's request, Grantee will meet with Grantor's representatives <br />to discuss the extent to which the Grantee's 750 MHz technology and its cable television system <br />services are comparable to established, operating state-of-the-art technology in cable television <br />systems serving comparable communities in the Orange County and Los Angeles County areas. <br />Nothing in this Agreement, however, may be deemed to require that Grantee upgrade or rebuild <br />its system technology or provide a service where it is not technically or economically feasible to <br />do so. Topics for discussion at these meetings may also include, without limitation, the future <br />use of interactive services, the sharing oflocal production facilities with other jurisdictions, the <br />provision of additional capacity for public, educational, or governmental access channels, the <br />operation of the Coaxial I-Net, or the need to upgrade or rebuild the cable system to a capacity <br />equal to or greater than 860 MHz. <br /> <br />9. RECORDS; REPORTS; RIGHT TO INSPECT AND AUDIT; EXPERTS <br /> <br />9.1. Grantee to Provide Records. <br /> <br />All reports and records required under this Section 9 must be furnished by the <br />Grantee at no cost to the Grantor. <br /> <br />9.2. Records. <br /> <br />Subject to the provisions of Section 10, Grantee must maintain and make <br />available for inspection during normal business hours, and upon reasonable advance written <br />notice, a separate and complete set of business records that are reasonably necessary to enable <br />Grantor to monitor compliance with the terms of this Agreement, or to perform Grantor's <br />regulatory functions. Grantee need not maintain all such records at the regional business office <br />specified in Subsection 1 .1 (b), but will make them available for inspection at that location unless <br />alternate arrangements are agreed upon by Grantor and Grantee. If Grantec's records are not <br />available at Grantee's regional business office, then Grantee will pay the reasonable travel costs <br />of the Grantor's representative to review the records at a different location. The Grantee will not <br /> <br />12097-0002\680672v19.doc <br /> <br />-25- <br /> <br />City of Santa Ana <br />EXECUTION COPY 4/07/05 <br />