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corrected or cured by Grantee within the time specified by Grantor, the monetary penalties specified above in subparagraph (b) may be assessed from the date of delivery to Grantee of the Grantor's notice of violation. Decisions by the City Manager to assess monetary penalties against the Grantee must be in writing and must contain findings supporting the decisions. Decisions by the City Manager are final, unless appealed to the City Council as provided for below in paragraph (d). (d) If the Grantee or any interested person is aggrieved by a decision of the City Manager under this Subsection 11.3, the aggrieved party may, following receipt of notice of the written decision, appeal that decision in writing to the City Clerk in accordance with the procedures specified in Chapter 3 ofthe Santa Ana Municipal Code. 11.4. Notice of Violation. (a) Unless otherwise provided in this Agreement, prior to the City Manager's recommendation to the City Council that revocation proceedings be conducted pursuant to Subsection 11.1, and prior to the City Manager's imposition of any monetary sanctions pursuant to Subsection 11.3, the City Manager must give written notice to the Grantee of the apparent violation. (b) The written notice of violation issued by the City Manager must comply with the following requirements, as may be applicable: I. The notice must identify the violation of this Agreement or of Chapter 15 with sufficient particularity to enable the Grantee to make an informed decision and to submit an appropriate written response. 2. The notice must state the period of time within which Grantee must take or diligently commence corrective action, which period of time will be determined as follows: (i) If the violation arises out of the Grantee's failure or refusal to satisfy the payment of monetary obligations to the Grantor, then the period for corrective action may be not less than five nor more than 10 business days, at the reasonable discretion of the City Manager. (ii) If the violation arises out of the Grantee's noncompliance with any obligation referenced above in Section I 1.3, other than the Consumer Protection Standards, then the period for corrective action may bc not less than 10 business days nor more than 30 business days, at the discretion of the City Manager. (iii) If the violation arises out of the Grantee's noncompliance with any of the Consumer Protection Standards referenced in Exhibit E to this Agreement, then the period for corrective action may not be less than 30 days. (iv) If the violation arises out of the Grantee's noncompliance with any obligations referenced above in Subsection 1 J .2, other than the obligation to pay 12097-0002\6X06 72v 19 .doc -32- City of Santa Ana EXECUTION COPY 4/07/0,