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5.1. Rates and Charges for Cable Services and Equipment......................................... 17 5.2. Discount Program for Low-Income Residents ..................................................... 17 5.3. Leased Channel Service........................................................................................17 5.4. Nondiscrimination................................................................................................. 17 5.5. Consumer Protection Standards ............................................................................ 18 5.6. Entry on Private Property...................................................................................... 18 5.7. Broad Categories of Cable Services. .................................................................... 18 5.8. Local Customer Service Office............................................................................. 18 6. SUPPORT OF LOCAL CABLE USAGE AND TECHNOLOGICAL INFRASTRUCTURE ........................................................................................... 18 7. DESIGN AND CONSTRUCTION .................................................................................. 19 7.1. System Construction and Extension ..................................................................... 19 7.2. Construction Components and Techniques .......................................................... 19 7.3. Technical and Performance Standards.................................................................. 19 7.4. Construction Codes............................................................................................... 19 7.5. Construction Default............................................................................................. 20 7.6. Vacation or Abandonment ....................................................................................20 7.7. Abandonment in Place .......................................................................................... 20 7.8. Removal of System Facilities ............................................................................... 20 7.9. Relocation of Facilities and Improvements .......................................................... 20 7.10. Undergrounding of Cable ..................................................................................... 22 7.11. Facility Agreements .............................................................................................. 22 7.12. Repair of Streets and Public Ways........................................................................ 22 7.13. Erection of Poles Prohibited ................................................................................. 22 7.14. Miscellaneous Design and Construction Requirements. ......................................22 8. SYSTEM PERFORMANCE TESTS AND COMPLIANCE REVIEWS........................ 24 8.1. System Performance Tests. ........................................................................................ 24 8.2. Compliance Reviews. ................................................................................................24 9. RECORDS; REPORTS; RIGHT TO INSPECT AND AUDIT; EXPERTS ....................25 9.1. Grantee to Provide Records .................................................................................. 25 9.2. Records................................................................................................................. 25 9.3. Maintenance and Inspection of Records ...............................................................26 9.4. Reports of Financial and Operating Activity........................................................ 26 9.5. Additional Reports................................................................................................ 27 9.6. Communications with Regulatory Agencies ........................................................ 27 9.7. Right to Audit ....................................................................................................... 27 9.8. Retention of Experts............................................................................................. 28 10. PROTECTION OF GRANTEE'S PROPRIETARY INFORMATION ........................... 28 10. I. Proprietary Information Defined........................................................................... 28 10.2. Identification of Proprietary Information.............................................................. 29 10.3. Califomia Public Records Act .............................................................................. 29 10.4. Resolution of Conflicts ......................................................................................... 29 12097-0002\680672v19.doc -1]- City of Santa Ana EXECUTION COPY 4/07/0;;