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ATTACHMENT A GENERAL CONDITIONS I. The following is included as an attachment to the basic contract and must be complied with by the Contractor. A. All services will be performed on prescribed days and times. B. Supervisor will be a working supervisor with authority. C. The on -site supervisor will take direct charge of the day-to-day activities, working closely with their crew to insure the best possible services for The DEPOT facility and implement a maintenance program to maintain optimum productivity. D. Only workers with prior janitorial/maintenance experience will be put forward for use at The DEPOT. This will insure that their performance, attitude and philosophy are uniform and will add to the janitorial team's success. E. Contractor shall furnish employee identification cards for those employees working in and around The DEPOT at Santa Ana. Employees will be required to permanently wear such cards whenever working. Contractor shall agree that the Downtown Development Division will approve all employees used in The DEPOT at Santa Ana. F. Contractor shall maintain a twenty-four- (24) hour, seven- (7) day -a -week telephone and fax machine service and shall respond within four (4) hours to clean up any work left undone after the City notifies the Contractor of failure to perform. The City will notify the contract service company by fax machine transmission of any and all failures to comply with this procedure. G. Contractor shall provide a minimum of one (1) individual capable of communicating in the English language (read and speak), to be stationed with the work crews at all times. H. Contractor shall designate in writing to the City the name of the person who will officially represent the Contractor, and be responsible for communication between the City and the Contractor. I. CHANGE IN SCOPE OF WORK - In the event the City requires a change in the scope of the work set out in this agreement, for example, by loss or addition of facilities, or by an increase or decrease in the work required within the facility set forth in this agreement, or by special cleaning requirements not anticipated, the Contractor shall provide in the attached Bid Proposal a basis by which such changes in scope may be on the basis of an hourly rate of charge for labor and materials or on a unit price basis. Such rate of charge shall be in force during the first year of the contract and shall be negotiated for the succeeding years in accordance with the methods for changes set forth elsewhere in this agreement.