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caCtiWONETWORX <br />4.2. Without limiting the Customer's obligations, Customer will: <br />a) use its best efforts to upgrade to any new Release or Version of the <br />Software that is designated for general distribution, as soon as <br />possible after becoming aware of its availability; <br />b) ensure that at all times at least one current staff person 0 the <br />Customer, who is the Customer contact person named on the Cover <br />Page and per c), has been fully trained on the Software; <br />c) designate by written notice a single site and single person as the point <br />of contact toy telephone or other contact, which site and/or person the <br />Customer may change upon 14 days prior notice; and <br />d) provide particulars of the Customer's system configuration in sufficient <br />detail to allow TAN to effectively provide Services hereunder. <br />5. REPRESENTATIONS AND WARRANTIES <br />5.1. Insurance - TAN represents and warrants that it does and will at all <br />times during the term of this Agreement maintain general liability insurance <br />as described in the Certificate of Insurance. <br />5.2. Limited Warranty of Services - TAN warrants that all services provided <br />hereunder will be performed in full conformity with the Agreement, with the <br />skill and care which would be exercised by those who perform similar <br />services at the time the services are performed, and in accordance with <br />accepted industry practice. In the event of a breach of the express <br />warranties contained herein and /or in the event of non - performance and/or <br />failure of TAN to perform the services in accordance with the Agreement, <br />TAN will, at no cost to Customer, re- perform or perform the services so that <br />the services conform to the warranties. <br />6. EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY <br />6.1. SPECIFIC EXCLUSION OF OTHER WARRANTIES - THE <br />WARRANTIES SET OUT IN SECTION 5.1 AND 5.2 ARE IN LIEU OF ALL <br />OTHER WARRANTIES, AND THERE ARE NO OTHER WARRANTIES, <br />REPRESENTATIONS, CONDITIONS, OR GUARANTEES OR ANY KIND <br />WHATSOEVER, EITHER EXPRESS OR IMPLIED BY LAW (IN CONTRACT <br />OR TORT) OR CUSTOM, INCLUDING, BUT NOT LIMITED TO THOSE <br />REGARDING MERCHANTABILITY, FITNESS FOR PURPOSE, <br />CORRESPONDENCE TO SAMPLE, TITLE, DESIGN, CONDITION, OR <br />QUALITY, IN EFFECT REGARDING THE SERVICES. <br />62. NO INDIRECT DAMAGES -IN NO EVENT WILL TAN BE LIABLE TO <br />CUSTOMER OR TO ANY OTHER PARTY FOR INDIRECT DAMAGES OR <br />LOSSES (IN CONTRACT OR TORT) IN CONNECTION WITH THIS <br />AGREEMENT, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST <br />PROFITS, LOST SAVINGS, OR INCIDENTAL, CONSEQUENTIAL, <br />PUNITIVE OR SPECIAL DAMAGES, EXCEPTING LOSS OR DAMAGE <br />FOR PERSONAL INJURY OR DAMAGE TO TANGIBLE PROPERTY <br />RESULTING FROM THE SOLE NEGLIGENCE OF TAN. <br />6.3. LIMITS ON LIABILITY -DESPITE ANY OTHER PROVISION OF THIS <br />AGREEMENT, IF FOR ANY REASON, TAN BECOMES LIABLE TO <br />CUSTOMER OR ANY OTHER PARTY FOR DIRECT OR ANY OTHER <br />DAMAGES FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF <br />THE FORM OF ACTION (IN CONTRACT OR TORT), EXCEPTING <br />LIABILITY FOR PERSON INJURY OR DAMAGE TO TANGIBLE <br />PROPERTY, INCURRED IN CONNECTION WITH THIS AGREEMENT, <br />THEN: <br />A) THE AGGREGATE LIABILITY OF TAN FOR ALL DAMAGES, <br />INJURY, AND LIABILITY INCURRED BY CUSTOMER AND ALL <br />OTHER PARTIES IN CONNECTION WITH THIS AGREEMENT WILL <br />BE LIMITED TO AN AMOUNT EQUAL TO THE CHARGES PAID TO <br />TAN FOR THE SERVICES WHICH GAVE RISE TO THE CLAIM FOR <br />DAMAGES; AND <br />B) CUSTOMER MAY NOT BRING OR INITIATE ANY ACT OR <br />PROCEEDING AGAINST TAN ARISING OUT OF THIS AGREEMENT <br />OR RELATING TO SERVICES MORE THAN TWO YEARS AFTER <br />THE CAUSE OF ACTION HAS ARISEN, <br />6.4. SEPARATE ENFORCEABILITY - SECTIONS 6.1, 6.2 AND 6.3 ARE <br />TO BE CONSTRUED AS SEPARATE PROVISIONS AND WILL EACH BE <br />INDIVIDUALLY ENFORCEABLE. <br />7. TERM <br />7.1. Term - The tens of this Agreement will commence on the date of its <br />execution and, subject to termination as provided herein, will continue <br />indefinitely. <br />8. TERMINATION <br />81. Termination - This Agreement will terminate: <br />a) at the option of either party if the other party materially defaults in the <br />performance or observance of any of its obligations hereunder and <br />fails to remedy the default within 30 days after receiving written notice <br />thereof from the non - defaulting party; <br />b) at the option of either party if the other party becomes insolvent or <br />bankrupt or makes an assignment for the benefit of creditors, or if a <br />receiver or trustee in bankruptcy is appointed for the other party, or if <br />any proceeding in bankruptcy, receivership, or liquidation is instituted <br />against the other party and is not dismissed within 30 days following <br />commencement thereof; <br />c) at TAN' option upon the expiry of sixty (60) days following issuance by <br />TAN of an invoice to the Customer for fees payable under this <br />Agreement and such invoice remaining unpaid, provided that TAN has <br />prior to terminating under this provision provided the Customer with at <br />least ten (10) days' prior written notice of such non- payment, which <br />minimum 10 -day period may expire before, simultaneously with, or <br />after the sixty day period (Customer shall indemnify and reimburse <br />TAN for any attorneys fees incurred by TAN in connection with <br />collection of moneys from Customer due to it nonpayment); or <br />d) at either party's option if the other party assigns or attempts to assign <br />this Agreement other than as expressly permitted by this Agreement, <br />provided that these rights of termination will be in addition to all other <br />rights and remedies available to the parties for any breach or default <br />hereunder. <br />8.2. Suspension of Obligations - If either party should default in the <br />performance or observance of any of its obligations hereunder, then, in <br />addition to all other rights and remedies available to the non - defaulting <br />party, the non - defaulting party may suspend performance and observance <br />of any or all its obligations under this Agreement, without liability, until the <br />other party's default is remedied, but this Section will not permit the <br />Customer to suspend its obligation to make payments owing in respect of <br />Support and other Software Services. <br />9. GENERAL <br />9.1. Complete Agreement; Amendments - This Agreement, as modified <br />and affected by TAN's standard Software license tees and the terms of any <br />agreement between TAN and the Customer relating to licensing of Software <br />(as opposed to the mere provision of Software, to which this Agreement <br />relates in respect of Releases and Versions), is the complete and exclusive <br />statement of the Agreement between the parties with respect to the subject <br />matter contained herein and supersedes and merges all prior <br />representations, proposals, understandings and all other agreements, oral <br />or written, express or implied, between the parties relating to the matters <br />contained herein. This Agreement may not be modified or altered except by <br />written instrument duly executed by both parties, except that TAN may fill <br />future purchase or other orders for further goods or services available under <br />this Agreement, and if TAN does so the provisions of this Agreement will <br />contain the only commercial terms applicable to such transaction despite <br />such purchase or other order stating otherwise. <br />9.2. Force Majeure - Dates or times by which either party is required to <br />perform under this Agreement excepting the payment of any fees or charges <br />due hereunder will be postponed automatically to the extent that any party is <br />prevented from meeting them by causes beyond its reasonable control. <br />The Active Network Ltd. Page 4 of 5 <br />