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related DOCUMENTATION that (1) have a value and utility separate from the use <br />of the PROGRAM and DOCUMENTATION; (2) as a practical matter, may be <br />priced and offered separately from the PROGRAM and DOCUMENTATION; and <br />(3) are not made available to any of GEOGRAPHIC SOLUTIONS' customers <br />without separate charge. <br />1.5 ERROR is a statement or omission in the PROGRAM that causes or results in an <br />incorrect function and that results in a failure to comply in any material respect with the <br />applicable specifications. <br />1.6 ERROR CORRECTION is either a modification or addition other than <br />ENHANCEMENTS or MAINTENANCE MODIFICATIONS that, when made or added to the <br />PROGRAM, brings the PROGRAM into material conformity with its specifications, or a <br />procedure or routine that, when observed in the regular operation of the PROGRAM, avoids <br />the practical adverse effect of such nonconformity. <br />1.7 HOST SERVER is a specific server located at the offices of GEOGRAPHIC <br />SOLUTIONS. This GEOGRAPHIC SOLUTIONS server will be available to the public and <br />staff of SUBSCRIBER via the Internet. <br />1.8 MAINTENANCE MODIFICATIONS are any modifications or revisions, other than <br />MAJOR ENHANCEMENTS, to the PROGRAM or DOCUMENTATION that correct <br />ERRORS, support new releases of the operating systems with which the PROGRAM is <br />designed to operate, support new input/output (1/0) devices, or provide other incidental updates <br />and corrections. <br />1.9 PROGRAM is the computer software composed of the GEOGRAPHIC SOLUTIONS <br />Virtual OneStop Program Modules listed in EXHIBIT A attached hereto collectively referred <br />to as the PROGRAM including any ERROR CORRECTIONS, MAINTENANCE <br />MODIFICATIONS and ENHANCEMENTS thereto and updates thereof furnished by <br />GEOGRAPHIC SOLUTIONS. <br />1.10 QUALIFIED PRIMARY CONTACT shall have the meaning set forth in Section <br />14.2. <br />1.11 REGULAR BUSINESS HOURS are between 8.00 a.m. and 5.00 p.m. Eastern Time, <br />Monday through Friday, excluding regularly scheduled holidays. <br />1.12 RELEASE is a new version of the PROGRAM, which may include MAINTENANCE <br />MODIFICATIONS and/or ERROR CORRECTIONS and/or ENHANCEMENTS. <br />1.13 SERVICE AREA is the limited region in which the PROGRAM will be used to <br />provide one -stop services to the residents of that specific area. Certain labor market and <br />employer data will only be available for the SERVICE AREA. Individuals from outside the <br />SERVICE AREA will be able to access services for the purposes of career and job search in <br />the SERVICE AREA. The PROGRAM will only service employers that are located within <br />the SERVICE AREA. <br />1.14 STANDARD REPORTING PROCEDURE is the reporting of ERRORS by the <br />QUALIFIED PRIMARY CONTACT, to GEOGRAPHIC SOLUTIONS via fax at 727-786- <br />5871 or E-mail to techsptnneoo old. <br />Geographic Solutions Virtual One Stop Subscription page 2 <br />