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City of Santa Ana Exhibit C -4 Acceptance Test Plan <br />Motorola will provide on -site resources to perform the scheduled acceptance- testing <br />tasks. <br />1.4.3 Tracking Test Status <br />Each test will be tracked and contain the following information: <br />Test identification information <br />Date conducted <br />Results <br />When a problem is identified, the following additional information will be <br />documented: <br />❖ <br />Problem Description <br />❖ <br />Severity Level Assigned <br />•'• <br />Date Corrected <br />•b <br />Date Retested <br />•'• <br />Retest Results <br />1.4.4 Test Issue Severity <br />In the event a tested function fails to perform as specified, a severity level shall be <br />determined based on the severity levels described below in Figure 1. Severity level 1 <br />or 2 problems will require a fix and successful test before the system can move into <br />production. Severity level 3 or 4 problems shall not prevent Base Application <br />Software Acceptance. <br />Any agreed -upon work around provided by Motorola to correct an error will be tested <br />by the Customer to ensure that the work around meets the Customer's needs. <br />Exhibit C -4, Acceptance Test Plan Page C4 - 4 05/2/05 <br />CN: 05 -17505 <br />This document contains Motorola and Motorola confidential, proprietary, and trade secret information <br />and may not be shared with any person or agency not directly associated with the City of Santa Ana <br />without the express written consent of Motorola, Inc., or its designees. <br />