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of Santa Ana Exhibit C -3 Statement of Work Jr. Ensure that the necessary technical support is made available for installation, testing, and demonstration of the interfaces. 1.10.3 Completion Criteria This task is considered complete when the Interface Description Documents have been prepared and accepted. 1.11 Hardware Configuration and Base Software Installation The objective of this task is to order, receive, install and test all principal hardware components, load third party software, and install base application software. During this phase, Motorola will order the contracted hardware components for all servers, the message switch, and CAD workstations, if Motorola is providing workstations. All applicable baseline application software, as well as the equipment vendor's operating system software will be loaded on the server equipment and the servers will be configured. The application software will be the latest available release of software. Once installed, the Customer will inspect the servers for acceptance. Motorola will install and configure the operating system and CAD client software on Motorola provided CAD workstations. The Customer will install the workstations in the training facility and establish connectivity with the CAD server and the Customer's network to test CAD on the LAN, facilitate base software certification, and to provide a training environment. Motorola will install PMDC client software on the mobile client devices for the purpose of training and testing with the configured Premier MDC Message Switch. Motorola will provide training to the Customer's System Administrators on client software installation. 1.11.1 Motorola Responsibilities a. Acquire contracted hardware and software. b. Install the computer hardware and operating system software on the servers and associated equipment provided by Motorola. c. Provide and install Motorola and Motorola supplied third -party licensed software. d. Notify the Customer when to expect large equipment deliveries. e. Deliver the contracted equipment to the Customer's designated location(s). Exhibit C -3, Statement of Work Page C3 - 12 05/2/05 CN: 05 -17505 This document contains Motorola and Motorola confidential, proprietary, and trade secret information and may not be shared with any person or agency not directly associated with the City of Santa Ma without the express written consent of Motorola, Inc., or Its designees.