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<br />1 <br />2 <br />3 <br />4 <br />5 <br />6 <br />7 <br />8 <br />9 <br />10 <br />11 <br />12 <br />13 <br />14 <br />15 <br />16 <br />17 <br />18 <br />19 <br />20 <br />21 <br />22 <br />23 <br />24 <br />25 <br />26 <br />27 <br />28 <br /> <br />8.1. 2 Number of parti ci pants who attended c 1 asses/recei ved <br />services each month. by service type and provider: <br />8.1.3 Number of cases closed each month; <br />8.1.4 Number of cases pending at the end of each month: <br />8.1.5 Number of cases completing training; and <br />8.1.6 Number of cases obtaining unsubsidized employment. <br />8.2 All reports shall be prepared in a format approved by <br />ADMINISTRATOR. <br />8.3 ADMINISTRATOR may. in it's sole discretion. add. delete. modify or <br />waive individual reporting requirements as stated in this Paragraph. <br />9. PERFORMANCE REVIEW <br />9.1 ADMINISTRATOR may use <br />CONTRACTOR's performance including. <br />9.1.1 Random samp 1 i ng <br />of case files; <br /> <br />a variety of methods to evaluate <br />but not limited to: <br />of program activities including a review <br /> <br />9.1.2 Activity checklists and random observations; <br />9.1.3 Inspection of output items on a periodic basis as deemed <br /> <br />necessary: <br /> <br />9.1.4 Management Information Systems (MIS) reported results; <br />9.1.5 WTW participant complaints and/or WTW participant <br />questionnaires: and <br />9.1.6 Subcontractor complaints or reports. <br />9.2 ADMINISTRATOR may requi re CONTRACTOR to provi de offi ce space for <br />designated ADMINISTRATOR staff assigned to conduct performance reviews. <br />9.3 In the event that CONTRACTOR performs servi ces unsati sfactori ly. <br />ADMINISTRATOR may require a corrective plan. CONTRACTOR shall comply with any <br />such corrective action plan within the time specified by ADMINISTRATOR. <br /> <br />(WSH060S) <br /> <br />6 of 9 <br /> <br />(March 7. 200S) <br />