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<br />SANTA ANA. CALIFORNIA - FIRE DEPARTMENT
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<br />REMOTE AccESS ,. PROPOSAL
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<br />Section
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<br />Table of Contents
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<br />Page Number
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<br />i i Group 1 Solutions, Inc. Mission Statement I
<br />I~,-.J REMoTEAcCESS'. Product Description,....,........................................,....,.................. 1 I
<br />. B. I Scope of Work ,......................,..,.......................,.................................................... 4 I
<br />1. Application Software .......,....,................................................................................, 4 !
<br />~,.J REMoTEAcCESS'. Application ,..........................,...........~.....,..................................,.. 41
<br />1.~__L~_AdMiN'. 1\~'!1i~JstrCltion Module ..............................."':.:~:...................,............ 4 I
<br />1.3 1,Il4 MobilE'. Computer Aided Dispatch (CAD) Interface ...................................... 4 I
<br />~4__,. . J. Il4 CPS'. Global Positioning Sys!E!'!1J!1terface ...........................:.:.:.::.:~,:,:.:~:,:.:::.::,:.:,:.:..~J
<br />1,5 I Il4_PicrOMEmY'. Oblique Aerial Imagery Interface ............,..,................................ 5 I
<br />1.6 ! Il4 RMS'. Records Management Interface..............,........................................... 51
<br />1.7 J Il4 F/J.NoTE5'. Incident Command Interface..........,..,........................................... 51
<br />..~.8 Il4 MeiHTRAck'. Location System Interface ......................................,..,................ 6 I
<br />1.9 !, FIT-Notes Incident Command and Personnel Accountability Systilm..:................. 6 I
<br />~......J Professional Servic;es ,............................,..'.................................,......................... 7 I
<br />2.1 I Drawing Conversion andLinkage...................c...................................................... 7 I
<br />2.2 Quality Control Methods ..................,..............................................,...................... 8 i
<br />2,3 I Geographic Inf()rmation System Services.............. ,...... '......c....................'............ 9 I
<br />,2.3.1.....J GIS M"!J? lJtilization ....,.::......'.........................:.......:"........,........,....'c".,,,....,':::..,...... 91
<br />2.3.2 I Address Database .....................,..................,..............................................,......... 9 i
<br />..1,3.3 J ~~,~r:Ell;S. F,ililBegll,i~ilments..:.:.:.::.::.:.:=::.:.::.:.,"",:=c:"..:...".,...,,:..:c.... ,.......... ...... ...... "..,9J
<br />2.4 I Project Management...........................,.."............................................................10 i
<br />2.5 .......J Implementation ..........,......,..,............................................................,.................. 10 I
<br />..1:!;:l.....J Installation.... ,..... ......c:.::.c ....... ...... .............. ....... ....,... .......... ............. ...... ...... ......... 10 !
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<br />2.5.2 I. Training......,................."....,....... ',:",' .:cc.........'."'............................................ 'cc,:::J.Qj
<br />3. I Acceptance ... "......,.........................,..........................,...... ,........................ .......... 11 I
<br />4. I Client Services................,....::::,::........,..............:':.c,::........................,....:::.,'::....,...12 I
<br />''U-.----J Warranty ...............................................,'.:"..........,..,......,...........................,......... 12 I
<br />4,2 ...J Software Maintenance ....................,....................................................................12 I
<br />4.3 I Service Request Levels ........................,....,........................,......'....,..................., 13 i
<br />4,3,1 ,Critical, Emergency Situation...................................,..................................,....,.., 13
<br />,~:3]_..J Non-Critical. 1\l,().f!:Emergency Situation ........=.:"::..,,...................................... 13
<br />_~ ......J Source Code in Escrow........................,......,..............................,........................ 14
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<br />~ GROUP 1 SOLUTIONS. INC, @
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