Laserfiche WebLink
<br />.,. ~ <br /> <br />.. <br /> <br />. . <br /> <br />B/~ <br /> <br />THIS COVER PAGE IS NOT PART OF THE BCA <br /> <br />DindView Customer Agreement (DCA) <br /> <br />For software licenses, maintenance, consulting services, <br />and BindView Policy Operations Center <br /> <br />Advantages of Using the BCA <br /> <br />A single document. By cus- <br />tomer request, we have combined <br />several of our contract forms into a <br />single document that addresses <br />software licensing, maintenance, <br />consulting services, and the Bind- <br />View Policy Operations Center. <br /> <br />"When [first looked through this, I <br />wondered 'did someone aiready <br />negotiate this for us?' It's a pretty <br />nifty document you've got there; I <br />liked it very much." In-house <br />counsel at regional bank in north- <br />eastem U,S., during a conference <br />call in June 2004. <br /> <br />"I giggled when I saw the 'movie <br />reviews' on your cover sheet. Pd <br />never seen that before - customers <br />saying this was the greatest con- <br />tract they'd ever seen. But the <br />comments turned out to be true. /I <br />Director of legal services at a <br />southeastem U,S. hospital chain, <br />during a negotiation conference <br />call in May 2004. <br /> <br />Easier to review. Because <br />our BindView Customer Agree- <br />ment is a single document, it nec- <br />essarily has more physical pages. <br />Customers have agreed that our <br />open, two-column layout, with <br />plenty of white space, makes the <br />BCA easier to review. <br /> <br />Customer Praise * <br /> <br />"I have to tell you this is by far <br />the best [software lieense] <br />agreement Pve ever seen (and <br />I've seen a lot of them ') Ifoniy <br />all of my negotiations were so <br />nice." Contract-negotiation spe- <br />cialist at a large U,S. bank, in an <br />email in December 2003. <br /> <br />"This is a great document. ... <br />I told my boss I want to give your <br />contract to all of our software <br />vendors and tell them it's our <br />standard contract, but I know we <br />can't do that." Contract negotia- <br />tion specialist at a national wire- <br />less-service provider, during a <br />negotiation conference call in <br />September 2003. <br /> <br />Less negotiation time. <br />We have "baked in" many <br />common customer requests in a <br />balanced and fair way. We like <br />to think that if contracts were <br />cars, ours would be a top-of- <br />the-line luxury model. <br /> <br />"The format was different, but I <br />liked it - it makes sure that the <br />key points are covered." In~ <br />house counsel at a global in- <br />formation-technology services <br />company, during a negotiation <br />conference call in June 2003. <br /> <br />"This is a great contract. Most <br />contracts might as well be writ- <br />ten in Greek, but our business <br />guys thought this one was very <br />readable." In-house attorney at <br />a global media company, during <br />a negotiation conference call in <br />December 2002. <br /> <br />"I told our business people that <br />if your software is as good as <br />your contract, we're getting a <br />great product," In-house at- <br />torney for a multinational health <br />care company, in a negotiation <br />conference call in Sept. 2002. <br /> <br />* This version of the BindView Customer Agreement may not be identical in particular respects to the contract versions referred <br />to in the above customer comments. <br /> <br />BINDVIEW CUSTOMER AGREEMENT 95-3172 <br /> <br />EXHIBIT A <br />