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<br />Positron Public Safety Systems Corp. <br />~U <br />City of Santa Ana - Training Program Description <br /> <br />Page 9 of <br /> <br />March 17, 2004 <br /> <br />\.,. <br /> <br />POWER CAD END-USER TRAINING <br /> <br />This course is designed for all personnel working in operations at the Police Department. Positron has <br />included one session of Power CAD user training in its proposal. <br /> <br />By the end of this course, participants will be able to: <br /> <br />. Will be able to go through the process of incident resolution using Power CAD. <br />. Will be able to recognize a new response in their list of responses; <br />. Will be able to assign the appropriate resources; <br />. Will be able to escalate the response and resources; <br />. Will be able to terminate a response, and release the resources. <br /> <br />Benefrts <br /> <br />This course introduces the use of the Power CAD system and all the features required for performing the <br />Dispatcher functions. As a hands-on course the learner will soon become confident with its use and <br />dispatchers will find that they can immediately start using the Power CAD system. <br /> <br />Who Should Attend <br /> <br />\.,." <br /> <br />This course is designed for Call Taker/Dispatchers, Communications and Police Supervisors, and System <br />Administrators who will be using Power CAD to perform their jobs. Individuals taking this course must <br />already have a good understanding of public safety dispatching functions. <br /> <br />Duration of Course <br />2 days <br /> <br />Course Content <br /> <br />Introduction to Power CAD <br />Basic Principles of Incident Resolution <br />How Power CAD applies those principles <br />Quick Tour of a Typical Power CAD Window <br />Log into Power CAD <br />Logoff Procedures <br />Toolbar, Menus and Status Bar <br />The Response List (Filter Tabs, List of Responses, Toolbar) <br />The Resource List (Filter Tabs, List of Resources, Toolbar) <br />Command Line Field <br /> <br />The Process of Incident Resolution <br /> <br />New Response Appears in the List <br />Request Dispatch from Third-Party Application, <br />Self-Initiated Response or Create a Response Manually <br />Validate Premise Location, Verify Premise History and <br />Standard Operating Procedures (when applicable) <br /> <br /> <br />\or <br /> <br />The info."allon contained In this proposal is proprietary to Posnron and is offered solely for the <br />purpose of evaluation. It may not be disclosed to third parlies without prior written permission from <br />Posnron. <br /> <br />II POSITRON. <br />