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<br />EXHIBIT B <br /> <br />Table of Contents <br /> <br />I. Information Regarding Complaints............................................................................................ 2 <br />A. Nondiscrimination and Equal Opportunity Complaints .......................................................... 2 <br /> <br />1. Policy Statement..... .................. ................. ....... .................. ..... ..................... .... ................. 2 <br /> <br />2. Civil Rights... :...... ....... ............................. .......... ........... ....... ..... ........ .... ................ ......... ..... 3 <br /> <br />3. Nondiscrimination Laws under WIA ................................................................................... 4 <br /> <br />4. How to File Your Complaint ................................................................................................ 5 <br /> <br />B. Criminal Complaints .............................................................................................................. 6 <br /> <br />11. 'General Procedures for Handling Non-Criminal Violations of the Act ....................................... 6 <br />111. Procedures for Handling Complaints at the SDA Level............................................................. 8 <br />IV. Procedures for Handling Complaints at the State Level.......................................................... 13 <br />V. Procedures for Handling Discrimination Complaints by Participants....................................... 15 <br />VI. Procedures for Handling Handicap Complaints by Participants .............................................. 16 <br /> <br />GLOSSARY OF WIA TERMS ........................................................................................................ 18. <br /> <br />1 <br />