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NANCY A. QUARLES, M.R.A. 23485 Via Burriana Mission Viejo, CA 92691 Home:949/454-0672 Work: 714/547-6301 PROFESSIONAL SUMMARY: Twenty years of progressive responsibility in the planning, implementation and management of Work Force Development Services and Human Resource activities with special interest in people with disabilities and other bamers to employment. EDUCATION: M.R.A., 1988 -University of San Francisco, Rehabilitation Administration 1982 - 1983 - Pepperdine University, Irvine, Graduate School of Clinical PsycholoQY B.A., 1980 -University of California, Irvine, Social Ecolo~y 197 - 1978 -Southwest State University, Marshall MN Sociology AnthropoloaY and Health WORK EXPERIENCE: 1999 -VICE PRESIDENT OF HUMAN SERVICES AND DEVELOPMENT FOR EDUCATION, TRAINING AND E1~IPLOYMENT SERVICES -GOODWILL REHABILITATION CENTER ORANGE COUNTY * Strategic planning and development for Education, Training and Employment Services * Fiscal responsibility for over $6 million in State and Federal funds * Compliance with State and Federal Wage and Hour requirements * Responsible for programs serving 800 clients daily * Overall responsibility for all aspects of Human Resources for 400 employees, including benef ts, risk management, hiring practices, policies, procedures and employee relations * Federal contract negotiation and compliance 1982 - 1999 VICE PRESIDENT OF EDUCATION, TRAINING AND EMPLOYMENT SERVICES - GOODWILL REHABILITATION CENTER ORANGE COUNTY Responsible for the overall operation of the rehabilitation department. Responsibilities included: * Program development for all services, including evaluation, training and job placement * Fiscal responsibility for budget of $5 million ~ Liaison to Department of Rehabilitation, Regional Center of Orange County, private insurance companies, Department of Education, One-Stop Career Centers ~k Specialized program development, including Assistive Technology Exchange Center, community-based program for developmentally disabled southeast Asians, deaf services, and chronically mentally ill * Grant development * Developed satellite facilities, including working with realtors, lease negotiations ~k Responsible for $1 million in NISH program (Federal set-aside contracts) 1980 - 1982 SENIOR PROGRAM COORDINATOR, GOODWILL REHABILITATION CENTER ORANGE COUNTY * Teaching supervisors about disabilities, their impact on job performance, and job modification ~k Obtaining intake information from counselors in the private sector, the Department of Rehabilitation, Regional Center, Veteran's Administration, CETA/JTPA and private grants * Administering and scoring psychometric tests and work samples ~k Developing vocational plans and writio~pr~he,}-isive work evaluation and training reports