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MINUTES OF THE REGULAR MEETING <br />OF THE CITY COUNCIL OF THE CITY OF <br />SANTA ANA, CALIFORNIA <br /> <br />MARCH 20, 1989 <br /> <br />The meeting was called to order at 4:17 p.m. in Room 423, City Hall, <br />20 Civic Center Plaza, by Mayor Pro Tem Acosta. Councilmembers present <br />were Ron May, Patricia A. McGuigan, and Miguel A. Pulido. Also present <br />were City Manager David N. Ream, City Attorney Edward J. Cooper and Clerk <br />of the Council Janice C. Guy. <br /> <br />Mayor Dan Young joined the meeting at 4:24 p.m., and Councilmember Daniel <br />E. Griset at 5:06 p.m. <br /> <br />COUNCIL STUDY SESSION <br /> <br />1989-90 BUDGET <br /> <br />The City Manager informed the Council that an update on the Budget process <br />would not be necessary at this time. <br /> <br />QUALITY CUSTOMER SERVICE TEAMS <br /> <br />Assistant City Manager Robyn Simpson introduced the Executive Director of <br />Community Development Cindy Nelson, Fire Chief Alan Carter, and Chief of <br />Police Paul Walters, each of whom reviewed the progress of the Quality <br />Customer Service Teams within their agencies. Simpson indicated the <br />individual teams would be presenting complete reports to the Council on <br />April 17, 1989. <br /> <br />The City Manager indicated the Quality Customer Service process would be <br />used extensively in the City during the next five-year period. <br /> <br />CONSENT CALENDAR REVIEW <br /> <br />Councilmembers discussed concerns with respect to Consent Calendar items. <br /> <br />Mayor Pro Tem Acosta requested the City Attorney provide the Council with <br />a cost breakdown of outside legal counsel expenditures for the previous <br />year. <br /> <br />RECESSED - 4:42 P.M. <br /> <br />RECONVENED - COUNCIL CHAMBERS - 4:59 P.M. - All Councilmembers present <br />except Councilmember Griset. <br /> <br />CITY COUNCIL MINUTES 70 ~RCH 20, 1989 <br /> <br /> <br />