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<br />City Of Santa Ana <br />ELEMENTS OF SUPERVISION <br /> <br />A. Introductions <br /> <br />1. Participants <br />2. This Seminar <br />3. Seminar Leader <br /> <br />B. Discuss problems and concems of participants by asking each person "What do you see as <br />the biggest challenge/problem facing supervisors today?" <br /> <br />C. Defme and discuss management and supervision. <br /> <br />1. Difference between private and public organizations <br />2. Levels of management <br />3. Various approaches to management/supervision <br />4. Difference between effectiveness and efficiency <br /> <br />D. The task of planning for the supervisor <br /> <br />I. Knowing where you are <br />2. Knowing where you want to go - your objective <br />3. Knowing how to get there - your plan <br /> <br />E. The task of organizing <br /> <br />I. The steps in the organizing process <br />2. Responsibility, authority and accountability <br /> <br />. What do the mean? <br />. How do they fit together? <br />. Supervisor's role <br />. What is the difference between authority and power? <br /> <br />F. The task of influencing <br /> <br />I. What does it mean to be a supervisor? <br />2. Influencing others through my actions <br /> <br />G. Motivation <br /> <br />I. Basic theories of motivation <br />2. Employees are different and have different needs and wants <br />3. How to motivate and what to use to influence behavior <br />4. Bum-out and peak-out <br /> <br />. What is it and how to prevent it <br /> <br />5. Why people do the things they do <br />