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<br />;UN-20-2001 08: 38 <br /> <br />DATA GENE.'i.cL <br /> <br />anee of its obligations under this Agreement. <br /> <br />C. Failure of a party in any instance to <br />insist upon the other pany's performance of any <br />prOvision of this Agreement shall not be cOnstrned <br />or deemed to be a waiver of that or any other <br />provision of this Agreement. All rights and <br />remedies may be exercised singularly or concur- <br />rently. <br /> <br />D. Headings and subheadings are for <br />convenience only and are not to be nsed in <br />interpreting or construing this Agreement. <br /> <br />E. This Master SuPPOrt Agreement, <br />including the Support Semce Descriptions and <br /> <br />Siqnatures oh next paqe Customa <br /> <br />By <br /> <br />Print name and title <br /> <br />Signatnre date <br /> <br />Master Support Agreement <br /> <br />--- <br /> <br />508 225 4836 P.05 <br /> <br />Schedule(s) incorporated into this Agreement, <br />represent the complete and exclusive statement of <br />the agreement between the parties relating to its <br />subject matter and supersede all prior oral or <br />written co=unications, agreements, proposals, <br />repreSentations, statements, and undertakings <br />between the paIties wirh respect 10 the Support <br />Services to be provided. <br /> <br />F. This Agreement may be modified only <br />in writing signed by authorized represenlalives of <br />both parties. These terms and conditions shall <br />prevail over allY proposed variations or additions <br />contained in any order, acknowledgment or other <br />document submitted by Customer. <br /> <br />Data (;,oneral DlvlJfon of EMC Corporation <br /> <br />By <br /> <br />Print name and title <br /> <br />Signature date <br /> <br />R..>v. 06/00 <br /> <br />=: '-. <br />