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<br />.. ..... '" <br /> <br /> <br />IntegrilJ! : IJ:L;S <br />Integrated Tracking Systems <br /> <br />10 <br /> <br />Management SolutIons <br /> <br />TRAKSource <br />Proposal <br />Revision 3/9/01 <br /> <br />Client: City of Santa Ana <br />Account Manager: <br /> <br />Date: <br />Analyst: <br /> <br />February 23, 2001 <br />Renee' Ettel <br /> <br />In addition to providing quality Telemanagement products, MTS IntegraTRAK can <br />provide the resources to make those products work even better for you. Project <br />Managers will ensure a smooth installation. Advisors will assist you with making the <br />decisions for the optimal use of your system from day one. Product training will educate <br />your staff on basic Telemanagement principles and detailed system knowledge. In <br />short, the TRAKSource Division provides you with Telemanagement Service Solutions. <br /> <br />The following is a quote to City of Santa Ana to enter Pacific Bell and MCI WorJdcom <br />custom rates. <br /> <br />Process Lead Time Cost <br />Domestic rates 1 week $1,000 <br />International rates <br />Switched rates 1 11, weeks $2,000 <br />Dedicated rates 1 11, weeks $2,000 <br />Total for project 4 weeks $5,000 <br />Expedite Fee for Entire <br />Project 2 weeks $1,000 <br /> <br />Assumptions: <br />Rates will be billed with an 18 second minimum, 6 second incremental. <br />Rates are peak and off peak. <br />Holiday rates are not included and not part of this quote. <br />International rates that are not listed will default to standard MCI rates. <br />Directory assistance rates were provided. <br /> <br />If any of the above assumptions are incorrect, please provide corrected schedule and <br />the new rates can be added at no additional charge if they are provided to us prior to <br />start of this project. <br /> <br />Client must provide a listing of trunk groups, trunks and the type of service <br />provided across the trunks. <br /> <br />Receipt of a purchase order for the amount indicated above will initiate the start of this <br />project, with payment terms due upon receipt of invoice request. Please sign and date <br />on the line provided below if you would like to proceed with this project, and attach a <br />copy of the Purchase Order. This is a Resource Services job. Return to Renee' Ettel <br />at fax number: (425) 401-1700. <br /> <br /> <br />EXHIStl' A <br />