TIBURON (FORMERLY COMPUDYNE - PUBLIC SAFETY - SOFTWARE LICENSE) 2006

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• (a) CompuDyne shall designate in writing a single individual to act as the project manager (the "Project Manager "). The Project Manager shall ensure CompuDyne's compliance with, and shall coordinate appropriate schedules in connection with, CompuDyne's obligations in the Statement of Work. CompuDyne may change the individual designated by providing the Client with advance written notice designating the new individual authorized to act as the Project Manager. With respect to the support services set forth below, CompuDyne's Account Manager will coordinate such services. (b) The Client shall designate in writing a single individual to act as the Client's authorized representative for purposes of this Agreement (the "Client Representative "). Such individual (a) must be authorized to act on the Client's behalf with respect to all matters relating to this Agreement; (b) shall ensure the Client's compliance with its responsibilities under this Agreement; and (c) shall coordinate appropriate schedules in connection with CompuDyne's services under this Agreement. The Client may change the individual designated by providing CompuDyne with advance written notice delivered designating the new individual authorized to act as the Client Representative. 2.3. Changes. The scope and schedule of services and materials provided under the Statement of Work may be changed from time to time by a written change order (a "Change Order") mutually agreed upon and signed by duly authorized representatives of each of the parties. 2.4. Intellectual Property Ownership. CompuDyne shall retain all title and interest in and to each of the Covered Applications and all Derivative Works, Maintenance Modifications, Enhancements and Documentation] with respect thereto and all CompuDyne Confidential Information. 2.5. Warranty. CompuDyne warrants to Client that the Installation Services will be performed in accordance with standard practices in the industry. 9 2.6. Basic Support. Subject to the terms and conditions set forth in this Agreement, CompuDyne shall provide the following support for the Covered Applications ( "Basic Support"). (a) Application Errors. CompuDyne will correct Errors in any of the Covered Applications discovered by the Client in accordance with CompuDyne's Warranty & Maintenance Support — Guidelines & Options, provided (a) the Client provides all information regarding such Error that may be requested by CompuDyne in accordance with Section 5.1 hereof (Technical Service Requests], (b) such Error is reproduced by the Client in accordance with Section 5.4 hereof (Error Reproduction), and (c) the Client has provided CompuDyne with remote access to the System as required under Section 5.2 hereof (Remote Access). (b) Client Support Center. CompuDyne will provide toll -free telephone support for operational and technical assistance during CompuDyne's normal support hours of 8:00 a.m. to 5:30 p.m. local time in the Client's time zone (not including weekends and CompuDyne holidays). CompuDyne reserves the right to charge reasonable call -out fees for any call received other than during CompuDyne's normal support hours. (c) Account Manager. CompuDyne will designate in writing a single individual to act as the account manager for purposes of coordinating technical support as set forth herein (the "Account Manager "). The Account Manager shall ensure CompuDyne's compliance with, and shall coordinate appropriate schedules in connection with, its obligations set forth herein. CompuDyne may change the individual designated hereunder by providing the Client with advance written notice delivered in accordance with Section 24 hereof (Notices) designating the new individual authorized to act as the Account Manager. • Page 2 of 15 Updated 111505 Master Support Agreement 02005 CompuDyne — Public Safety & Justice, Inc. All rights reserved.