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• Task 2: 24Seven RMS Business Practice Review <br />Task Description: <br />The Business Practice Review is a process of evaluating the City of Santa Ana Fire Department existing <br />business practices in conjunction with 24Seven Application functionality. The City and CompuDyne will <br />meet to review the baseline specification documentation for 24Seven Applications. Key objectives of this <br />meeting are to (1) promote understanding of system functionality, and (2) evaluate the integration of <br />existing external interfaces. This process will enable the City to identify any existing operating policies <br />and /or procedures that may be modified to accommodate 24SevenApplication functionality. <br />During this and the implementation phases the CompuDyne Project Manager will work with the Client to <br />identify data sources that can be used to optimize the setup and configuration process. During the <br />project, the City will be provided packets of Excel Workbooks that can be used for data import. The City <br />Project Team will convert existing data sources into a corresponding Excel workbook called the <br />Application Configuration Document. <br />One (1) day BPR will be held for 24Seven. <br />Responsibilities: <br />CompuDyne responsibilities: <br />a. Review CompuDyne's 24Seven Baseline Documentation with City personnel and validate those <br />items to be configured. <br />• b. Use the baseline specification documents as a guide for demonstration of 24Seven Application <br />functionality. <br />c. Review the 24Seven Baseline Documentation documents with the appropriate City personnel and <br />document any changes and /or corrections that are mutually agreed upon in an Application <br />Tailoring Document (ATD). <br />d. Use the Interface Control Document (Attachment A2 to this SOW) as a guide for discussion of <br />interface functionality, Update if necessary. <br />e. Submit the ATD to SAFD within five (5) business days of completion of the Business Practice <br />Review Session. <br />f. Address any issues identified by the City in the ATD within five (5) business days. Exceptions to <br />this term can be negotiated between the respective Project Managers at their discretion. <br />City responsibilities: <br />a. Provide, upon request, currently existing information, data, records, and documents and make <br />such design decisions as are reasonably required to document changes necessary for the <br />CompuDyne applications. <br />b. Ensure that appropriate City personnel are present and actively participating in scheduled <br />Business Practice Review meetings. <br />c. Review the Baseline Documentations and ATD submitted by CompuDyne and identity in writing <br />• March 10, 2006 Page 8 of 19 Pages SIA Exhibit A — SOW <br />