IMAGEWARE 3A -1999 - Laserfiche WebLink

Home Browse Search

....... -' Santa Ana Police Department/IWS Agreement, Page 5 fails during this period, IWS, at its sole option, will repair, modify or replace the failed component(s) in a timely manner at no additional cost to BUYER. At BUYER's option the repaired, modified or replaced component warranty will extend for the period of down time or a new 3 month warranty periods will begin. (b) SOFTWARE IWS warrants that the Software will operate in conformity with its documentation. In the event of any non-conformity for a period of three (3) months after installation, IWS will use all commercially reasonable efforts to correct the problem by modification, enhancement or other repair so that the Software conforms to its documentation. At BUYER's option the repaired, modified or replaced component warranty will extend for the period of down time or a new 3 month warranty periods will begin. .~ (c) YEAR 2000 WARRANTY IWS warrants that the System is "Millennium Compliant". For the purpose of this warranty a "Millennium Compliant" product is such that accurately processes date data (including, but not limited to: calculating, comparing and sequencing dates), from, into and between the twentieth and twenty-first centuries, the years 1999 and 2000, and leap year calculations, when used in accordance with its product documentation, and provided that all other products used in combination with the product properly exchange data with it. (c) DISCLAIMER EXCEPT FOR THESE EXPRESSED LIMITED WARRANTIES, IWS MAKES NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR IN ANY COMMUNICATION WITH BUYER, AND IWS EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT. 9. Product and Customer Support IWS will provide BUYER with diagnostic software and manuals necessary to operate and maintain the System, including schematics, diagnostic and maintenance manuals as provided by the manufacturer. During the warranty period IWS will support the System without any cost to the Entity. After the warranty period, IWS agrees to offer maintenance, customer and product support for the System for at least five years after installation subject to BUYER entering into an IWS Maintenance Agreement during that five years. IWS will provide a copy of its current Maintenance Agreement to BUYER. Any such Maintenance Agreement is optional for BUYER and requires BUYER to pay an additional fee. IWS reserves the right to modify the terms and fees of its standard Maintenance Agreement at any time. 10. Limitation of Liability