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Statement of Work and Budget Exhibit A Plan for Santa Ana W101R1K Center Rapid Response Layoff Aversion Activities Description IA: Identification of Target List: IA & Working with a model developed by Dun & Bradstreet, O'Reilly will implement all of the necessary research and analysis in cooperation with Dun & Bradstreet and Santa Ana W/O/R/K IB Center (SAWC) staff to identify a list of businesses with a high risk of layoff to target for this project. • Deliverable IA: O'Reilly will develop a table for SAWC staff that breaks down the Santa Ana companies rated 4 or 5 by industry group using standard industrial classifications. IB: Analysis of Local Labor Market to Identify Industries at risk of Layoff: O'Reilly will analyze the table identifying industries to target for layoff aversion by combining it with other available local market data reflecting prominent local industries or industries with employment decline and growth to recommend how to prioritize the targeting of local businesses for layoff aversion services. Deliverable IB: O'Reilly will facilitate a planning meeting with SAWC staff to identify options for prioritizing businesses to target for layoff aversion efforts. Deliverables to be completed by March 31, 2006. IIA, IIA: Business Interviews: Contractor will provide all coordination, outreach, and survey forms needed to conduct phone surveys or interviews with a minimum of three Santa Ana businesses IIB, that have been served by Santa Ana Rapid Response activities to assess their level of satisfaction & IIC with services provided by SAWC and the scope of services the business community would like to see in the future from Rapid Response. • IIA Deliverable: Contractor will recap the findings from these business surveys or interviews in a summary or table format recapping satisfaction levels and any noted service preferences. IIB: An Inventory of needs for Rapid Response Services: O'Reilly will design a written inventory tool that can be used to collect an inventory of the unique services each SAWC partner provides that support Rapid Response Layoff Aversion services. IIB Deliverable: O'Reilly will collect the inventory responses and summarize responses in a summary or table format that identifies the services available and any remaining service gaps or new service options. IIC: Review Issues Surrounding Better Coordination Of Rapid Response Services including focus group: IIC Deliverable: O'Reilly will plan, coordinate and facilitate a focus group with SAWC, economic development and partner staff to identify service gaps and opportunities for developing a new model of Rapid Response Layoff Aversion service coordination in Santa Ana. O'Reilly will share his knowledge of best practices from his diverse experience and previous research with organizations recognized as leaders in Rapid Response Layoff Aversion services to assist staff in identifying options for a new model. Deliverables to be completed by May 30, 2006.