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<br />EXHIBIT A <br /> <br />Scope of Work <br /> <br />General Learning Climates, Inc. will perform the following tasks in completing its requirements <br />in this agreement: <br /> <br />. Conduct interviews with selected Public Works employees for the purpose of identifying <br />issues and concerns that should be incorporated into a survey instrument. <br />. Prepare a survey instrument to be used for the 2006 Public Works Employee Survey. <br />. Conduct a pilot administration of the survey with a selected group of Public Works <br />employees and modify the instrument as required to optimize its validity. <br />. Administer the survey instrument on site to Public Works employees and collect the <br />completed surveys for tabulating immediately upon completion. <br />. Tabulate and analyze survey responses and organize findings. <br />. Prepare the various reports that are required to communicate the survey findings to Public <br />Works employees and managers. <br />. Present the survey findings to leaders in the Public Works Department and help <br />determine how the reports will be used for guiding continuous improvement in <br />organizational effectiveness. <br /> <br />In the pursuit of these tasks, General Learning Climates, Inc. will work collaboratively <br />with the leadership of the Public Works Department to make the performance of this <br />agreement as effective and efficient as possible. <br /> <br />7 <br /> <br />