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(b) hi the event that Solid Waste being disposed of at a Residential Bin Service building <br />exceeds the bin capacity for such building, CONTRACTOR shall notify the Executive Director who <br />shall cause an inspection to be made of the premises. If the Executive Director determines that there is <br />insufficient bin capacity at said location, he shall cause written notification to be given to the property <br />owner and/or person in possession of the property. Said notification shall contain the date of the <br />reported overflow of Solid Waste from the bins. The notice shall also inform the property owner and/or <br />person in possession of the property that should another incident of overcapacity occur within thirty <br />(30) days following the date of the original incident, the property owner and/or person in possession of <br />the property will be required to increase the number of bins, the size of the bin, or the frequency of <br />collections, up to the equivalent of two (2) cubic yards per dwelling unit per week. In the event that <br />this should occur, the Executive Director shall determine whether to increase the number of bins or the <br />frequency of collections and CONTRACTOR shall furnish such additional services and shall be <br />entitled to compensation from the Customers to the same extent as if the Customer requested such <br />additional collections from the CONTRACTOR. <br />u 1191105 1 IhVA 9,71 u I DI RIN ► <br />:I _►t <br />City shall require that all commercial and/or industrial units and/or buildings be served by Bin <br />Service or Roll -Off Service; provided, however, that this requirement may be waived by the Executive <br />Director. hi the event that Solid Waste being disposed of at a commercial/industrial bin or roll -off <br />container unit exceeds the bin or roll -off container capacity for such building, CONTRACTOR shall <br />notify the Executive Director who shall cause an inspection to be made of the premises. If the <br />Executive Director determines that there is insufficient bin or roll -off container capacity at said <br />location, he shall cause written notification to be given both to the business and the property owner. <br />Said notification shall contain the date of the reported overflow of Solid Waste from the bin or roll -off <br />container. The notice shall also inform the business and property owner that should another incident of <br />overcapacity occur within thirty (30) days following the date of the original incident, the business <br />and/or property owner will be required to increase the number of bins or roll -off containers, or the <br />frequency of collections. In the event that this should occur, the Executive Director shall determine <br />whether to increase the number of bins or roll -off containers, the size of the bin or roll -off container, or <br />the frequency of collections and CONTRACTOR shall furnish such additional services and shall be <br />entitled to compensation from such Customers to the same extent as if the Customer requested such <br />additional collections from the CONTRACTOR. <br />"MIJBIATUNDLI a ► 1 a 1 <br />(a) The CONTRACTOR's office shall be accessible by a local or toll -free telephone number. <br />The CONTRACTOR's office hours shall be open at a minimum from 8:00 a.m. to 5:00 p.m. Monday <br />through Friday and from 8:00 a.m. to noon on Saturdays. CONTRACTOR's offices shall be closed on <br />Sundays and holidays. The CONTRACTOR shall have an answering machine in operation after <br />normal business hours, and on Sundays and holidays thus enabling the public to leave a message. The <br />CONTRACTOR shall have the capability of responding to the public in English and Spanish during <br />office hours. <br />23 <br />