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<br />BENTLEY SELECT PROGRAM AGREEMENT <br />Professional Services <br />Exhibit C <br />Dated as of August 31, 2004 <br /> <br />1. Professional Services. <br /> <br />1.01. Subscriber may request professional services from time to time and Bentley may agree <br />to perform such services pursuant to this Agreement The description of professional <br />services requested by Subscriber and which Bentley agrees to perform shall be set forth in <br />one or more written descriptions labeled 'SELECf Professional Services" and signed by <br />Subscriber and Bentley (each an "Oroer').Bentley shall have the right to accept or decline <br />any proposed Order. Each Order shall set forth, at a minimum, the work to be done, the <br />number of Bentley's personnel to be assigned to Subscriber's work, the dlll'3.tion of each <br />individual's assignment, and the fees for the work The services and other provisions <br />described on the Qrder(s) are referred to colle<:tively as the "Work" while the results of <br />the Work, if any, are referred to as the "Work Product.' <br /> <br />1.02 Method of Performance. Bentley, in conjunction with its persolUle1, will determine the <br />method, derails, and mtl11S of performing the Work to be carried out for Subscriber, <br />including the use of sulxontractors if deemed necessary. Subscriber shall have no right <br />to, and shall not, control the manner or determine the method of accomplishing such <br />Work. Subscriber may, however, require Bendey's personnel to observe at all times the <br />security and safety polides of Subscriber, In addition, Subscriber shall be entitled to <br />exercise a broad general power of supervision and control over the results of work <br />performed by Bentley to ensure satislitctory performance, This power of supervision <br />shall include the right to inspect, stop Work, make suggestions or recommendations as to <br />the details of the work, and request modifications to the scope of an Order. <br /> <br />1.03 Scheduling. Bentley will try 10 accommodate work schedule requests of Subscriber to <br />the extent possible. Should any personnel of Bendey be unable to perform scheduled <br />services because of illness, resignation, or other causes beyond Bendey's reasonable <br />control, Bendey will attempt to replace such personnel within a reasonable time, but <br />Bendey shall not be liable for failure if it is unable to do so, giving due regard to its other <br />commitments and priorities. <br /> <br />1.04. Reporting. Subscriber will advise Bentley of the individuals to whom Bendey's <br />manager will report progress on day-to-day work. Subscriber and Bendey shall develop <br />appropriate admlnistrative procedures for performance of Work at Subscriber's site, if <br />necessary. Subscriber shan periodically prepare an evaluation of the Work performed by <br />Bentley for submission to Bentley upon Bentley's request. <br /> <br />1.05. Place of Work. Cert2in projects or tasks may require Bentley's personnel to perform <br />Work for Subscriber at Subscriber's premises. In the event that such projects or tasks <br />are required to be performed at Subscriber's premises, Subscriber agrees to provide <br />working space and facilities, and any other services and materials Bentley or its personnel <br />may reasonably requesl in order to perform their work. Subscriber recognizes that there <br />may be a need to train Bentley's personnel in the unique procedures used at Subscriber's <br />location. When Subscriber determines that such training is necessary, Subscriber shall, <br />unless otherwise agreed in writing, pay Bentley for its personnel's training time. <br /> <br />1.06. Non-Exclusive. Bentley shan retain the right to perform work for others during the <br />term of this Agreement. Subscriber shall retain the right to cause work of the same or a <br />different Idnd to be performed by its own personnel or other contractors during the term <br />ofthisAgreement. <br /> <br />1.07. Perpetual license. Upon full payment for the Work, Bentley shall granl Subscriber a <br />paid-up, perpetual, royalty-tree, non-o:clusive and non-transferrable right and license to use <br />theWork Productfor Production Use. Bentley reuins all rlght,title and interest to theWork <br />Productnol otherwise granted to Subscriber. <br /> <br />1.08. Preexisting Works of Bentley. Norwithsunding Section 1.07 of Exhibit C hereof, <br />Bentley hereby reserves and retains ownership of all works which Bentley created <br />unrelated to the Work performed purSlWlt to any Order, including but not limited to <br />Products (the 'Pre-Existing Works'). Bentley does not grant Subscriber any rights or <br />licenses with respect to the Pre-Existing Works. <br /> <br />1.09. Residuals. It is mutually acknowledged that, during the normal course of its dealings <br />with. Subscriber and the Work, Bentley and its personnel and agents may become <br />acquainted with ideas, concepts, know-how; methods, techniques, processes, skills, and <br />adaptations pertaining to the Work, including those that Subscriber considers to be <br />proprietary or secret. Notwithsunding anything in this Agreement to the contrary, and <br />regardless of any termination ofthisAgreement, Bentley shall be entitled to use, disclose, <br />and otherwise employ any idlZ, concepts, know-how, methods, techniques, processes, <br />and skills, adaptations, including generalized featureS of the sequence,stnlcntre, and <br />organization of any works of authorship, in conducting its business (mcluding providing <br />services or creating programming or materials for other customers), and Subscriber shall <br />not assert against Bentley or its personnel any prohibition or restraint from so doing. <br /> <br />1.10, Third-Party Interests. Subscriber's interest in and obligations Vrith respect to any <br />programming, materials, or data to be obtained from third-party vendors, regardless of <br />whether obtained Vrith the assisunce of Bentley; shall be determined in accordance with <br />the agreements andpolides of such vendors. <br /> <br />1.11 Fees. Bentley shall be paid the fee as specified in each Order (which Bentley reserves the <br />right to change upon at least sixty (60) dais advance notice or at any time for any new <br />Order or modified portion of an existing Order), or, if no fee is specified, at Bentley's <br />customary tates for the level of personnel providing such services. <br /> <br />1.12. Expenses. Subscriber shall also pay either the actual cost of Bentley's reasonable mvel <br />and living expenses or an agreed-to amount for such travel and living expenses (other than <br />normal commutation travel) for Bentley employees in the performance of Work set forth <br />in each Order along with all other out.of-pocket expenses incurred by Bentley. <br /> <br />1.13. Estimates. Estimates of rotal fees for projects may be provided in an Order, but Bentley <br />does not guarantee such estimates. Bentley will, however, notify Subscriber as soon as <br />possible if it will exceed the estimate, and Subscriber may then terminate the project and <br />pay only for services acmally rendered if Subscriber so chooses. <br /> <br />1.14. <br /> <br />Confidentiality. In the performance of the Work, Bentley may acquire information of <br />Subscriber which is proprietary, non-public and identified in writing as confidential by <br />Subscriber. Bentley shall not disclose to anyone not employed by Subscriber nor use except <br />on beha1f of Subscriber any such confidential infonnation acquired in the performance of <br />the Work except as authoriZed by Subscriber in writing and as maybe permitted by Section <br />1.09 of this Exhibit C. Bentley shall have no obligation of confidentiality with respect to <br />any information of Subscriber that (i) has entered the public domain other than through a <br />breach ofthisAgreement, (11) has been rightfully obtained by Bentley from a third party <br />with no obligation of confidentiality, or (ill) is previously known by Bentley as demonstrated <br />by clear and convincing evidence_ Notwithstanding the foregoing restrictions, Bentley and <br />its personnel may use and disclose any infonnation to the extent required by an order of <br />any court or other governmental authority or as necessary for it or them !O protect their <br />interest in thisAgreement, but in each case only after Subscriber has been so notified and <br />has had the opportunity, if possible, to obtain reasonable protection for such information <br />in connection Vrith such disclosure. <br /> <br />., <br /> <br />1.15. Tenn. This Exhibit C will become effective as of the date of the first executed Order and <br />will continue in effect through the completion of each Order. <br /> <br />1.16. Termination of Orders. Subscriber or Bentley may terminate any uncompleted Order <br />at any time by giving thirty (30) days written notice!O the other party. Upon such <br />termination, Bentley agrees to stop Work under the Order in question and to formrd to <br />Subscnber all completed or uncompleted drawings, reports or other documents relating <br />to theWorklnthe event of such termination Subscriber shall be liable only for such fees, <br />costs and expenses as have accrued prior to the effective date of such termination. <br /> <br />Ll7. Prohibition on Hiring. Subscriber shall not solidt for employment or hire any Bentley <br />employees providing professional services hereunder directly or indirectly for the duration <br />of the Work, plus a period of one (1) year after completion of the professional services <br />provided hereunder. <br /> <br />