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<br />] <br /> <br />11 <br /> <br />Statement of Project Approach <br /> <br />II <br /> <br />DM&A's approach to the appraisal process is thorough, coliaborative, and professional. Our appraisers <br />recognize the importance of a detailed approach to any assignment, and are cognizant of our role as <br />representing our clients. Our professionals have extensive experience in interviewing business owners, <br />and make efforts to address their concerns and needs in these meetings. DM&A has bilingual <br />professionals to interface with Spanish-speaking business owners. We work closely with agency staff and <br />their attorneys in order to keep all parties apprised of the status of our appraisal projects. In addition, <br />DM&A is proactive in coordinating the goodwill loss appraisal process with other professionals, <br />including real estate appraisers and relocation consultants. <br /> <br />JI <br /> <br />II <br /> <br />II <br /> <br />DM&A's appraisal process mirrors the discussion found in Proposed Scope of Services in the RFQ. <br /> <br />At this time, we do not anticipate any unusual or special concerns with respect to the project referenced in <br />the RFQ. <br /> <br />Ii <br /> <br />Ii <br /> <br />If <br /> <br />II <br /> <br />Ii <br /> <br />II <br /> <br />II <br /> <br />II <br /> <br />II <br /> <br />II <br /> <br />11 <br /> <br />]1 <br /> <br />Ii <br /> <br />2 <br /> <br />