LEGAL AID SOCIETY OF ORANGE COUNTY 11

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City of Santa Ana Community Development Block Grant Scope of Work Name of Organization- Leeal Aid Societv of Orange County Name of Funded Program- Health Consumer Action Center (HCACI Annual Accomplishment Goal I. Total number of unduplicated clients (Santa Ana and Non-Santa Ana Residents) anticipated to be served by the funded program, named above, during the 12-month contract period. 51 PERSONS II. Number of Only unduplicated Santa Ana residents to be served by the funded program, named above, during the 12-month contract period. S 1 PERSONS Program and Funding Description III. Description of Work - In the space below, describe the program to be funded during the 12-month contract period. The goal of the Health Consumer Action Center (HCAC) is to help low-income people access quality health services. As the only program of its kind in Orange County, the HCAC provides legal advocacy and expertise that equips healthcare consumers with vital information so that they can obtain healthcaze coverage and benefits. The outcomes include: (1) Increase consumer knowledge of rights and responsibilities concerning access to health plan services; (2) Assist consumers with obtaining healthcare insurance and medical benefits that they are entitled to receive; (3) Improve consumer capacity to navigate managed care delivery systems. Objective(s): 1. Help 51 low-income residents of Santa Ana resolve problems related to accessing critical medical services, which if not obtained, could increase their risk of serious illness or even death. Act as legal advocates on behalf of clients to ensure that residents receive much-needed medical Gaze regardless of income by: (A) Screening applicant for eligibility through the HCAC Hotline Monday through Friday and provide advice and counsel to eligible clients, and (B) Represent clients who need a legal advocate to intervene. 2. Help low-income Santa Ana Residents become more informed and educated about their rights under current laws and regulations, particularly related to managed Gaze by: (A) Providing information to eligible clients regarding their specific health care provider and insurance program. 3. Help low-income Santa Ana residents become more informed and active health care Consumers on their own behalf by: (A) Explain to client what options they have, what benefits they aze entitled to receive and what they can do to solve their problem. IV. Activities funded by this grant -How will CDBG funds be used for the funded program? Narratively describe the budget for the funded program illustrated in Exhibit B and B-1. All of the funds from this grant will go directly toward compensation of time for the Managing Attorney and Staff Pazalegal involved in this project. Nancy Rhnsha, the Directing Attorney for the Health Consumer Action Center, will work approximately 91 hours on [his project out of her 1,820 annual hours (35 hours per week x 52 weeks per yeaz). The HCAC is requesting $2,500 for Nancy Rimsha's work on the project throughout the yeaz. This work will account for approximately 5% of her time allocation, equaling approximately $5,500 of her total annual compensation. Jamie Teagle, the Staff Pazalegal for this project, will work approximately 182 hours on this project out of her 1,820 annual hours (35 hours per week x 52 weeks per year). The Health Consumer Action Center is requesting $3,500 for her work on the project throughout the year. This work will account for approximately 10% of her time allocation, equaling approximately $5,200 of her total annual compensation. While all of the funds obtained from this program will compensate staff time, other funds will be required to cover costs for program staff salaries & benefits, rent, office supplies, local travel and more. These funds will be provided by LASOC, the California Endowment, and the State Bar Equal Access Fund. Exhibit A Page 1 of 2