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<br />Description of Outcome Tracking System: <br /> <br />Please describe your organization's outcome tracking system that will enable you to fulfill the outcome selected above. <br /> <br />WTLC utilizes a database called "Alice" to keep track of all client information (i.e., demographic information, services provided, <br />names of staff providing services, amount/date of services provided, intake/exit information, children's information, hotline <br />information). In addition to the client information kept on Alice, spread sheets are also maintained, outlining client test results <br />(outcome measurement pre/post-tests). For the outcome selected above (Supportive Services), a combination of Alice and spread sheets <br />would be utilized. Alice information would detail which supportive services were provided by WTLC and the amount each client <br />received, which services referrals were made to (i.e., housing, other shelter programs, financial assistance, medical, etc.), overall status <br />of client upon entering program and again upon exit (new finances acquired, jobs applied for, work experience) and follow-up <br />information. Spread sheets will be used to enter results aftests used to determine emotional improvement while in the shelter. Tests <br />used include: Beck Depression/Anxiety Inventories, Purpose in Life Test, Client Symptom Checklist (for adults and children), Gang <br />Intervention Test, and Client Satisfaction Surveys. These are all pre/post-tests and will be used to determine effectiveness of program <br />for clients1 emotional wellfbeing <br /> <br />Exhibit A-I <br />Page 3 of 4 <br />