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Description of Outcome Tracking System: <br />Please describe your organization's outcome tracking system that will enable you to fulfill the outcome selected above. <br />OC Human Relations Dispute Resolution staff will utilize an intake assessment form that will confirm that those seeking the Common <br />Ground program are Santa Ana residents and that at least 90% of those valid inquiries will be linked to the dispute resolution <br />program. Part of the dispute resolution process will also include an agreement form signed by the clients that will also document the <br />number of clients served. <br />Exhibit A-1 <br />Page 3 of 4 <br />