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Description of Outcome Tracking System: <br />Please describe your organization's outcome tracking system that will enable you to fulfill the outcome selected above. <br />The goal of WHW is to assist 130 low-income women from Santa Ana in acquiring the skills and confidence to obtain and sustain <br />employment by providing them with professional apparel, computer skill development and employment search support at no charge. <br />By supporting women in transition, WHW offers a program that enables them to acquire knowledge and skills to help break the cycle <br />of poverty, avoid homelessness and improve the quality of life within their families and the community. <br />The action plan includes the following ongoing tasks: research and cultivate additional community organizations to generate referrals; <br />conduct ongoing outreach to current organizations to sustain existing relationships; schedule appointments for clients to select at least <br />two complete outfits including accessories; offer en employment incentive by offering an additional 5 items of clothing with proof of <br />employment; provide free Internet access and employment search assistance; offer assistance with interview skills, resume writing and <br />other critical job-related skills; provide open computer lab time for clients to improve skills; and offer job search and resource <br />identification. <br />Each client completes an Intake Form that enables WHW to accumulate relevant demographic data. Upon completion of their one-on- <br />one "shopping" experience, each client completes and anonymous exit survey that allows us to determine if we are adequately and <br />effectively meeting our clients' immediate needs. Our services are short-term and any long-term data regarding client success is <br />generated and retained by the referring agencies. Parameters for evaluating program success: number of women from Santa Ana who <br />benefit from our services will meet or exceed 130; 95% of clients will indicate that the services provided enhanced their ability to <br />secure employment. <br />Exhibit A-1 <br />Page 3 of 4 <br />