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Section Two — Customer Responsibilities for Installation and Training A Support Connectivity Installation . au Prior to the arrival of equipment for installation on site, all support connectivity specified in the Support Communications and Connectivity section of this document should be installed and in working order. Prior to the arrival of equipment, all necessary network cables should be in place. Each workstation and server on the new network will require a network cable. Each cable should be able to reach from the network switch to the location for the workstation or server. The VisiCAD network requires the use of Category 5e network cable with male RJ-45 connectors on each end. TriTech can provide network cabling services; however the cable is not covered under the TriTech Software Maintenance and Support Agreement. Please contact your sales person for further details. The customer will purchase any necessary adapters or wall plates to facilitate installation of the network cable. It will be the customer's responsibility to place the cable in walls, floors, ceilings, and through radio console furniture. The customer may also need a "short" set of cables to be used during training, until the CAD system is moved to its permanent location. Please review the training requirements with your project manager. Note: If multiple network switches will be linked to support the number of computers needed for the VisiCAD Command system, these should be linked through a high speed interconnect cable and not by bridging from port to port with a CAT 5e cable. C. Staging Area TriTech requires a secure area for storage and staging of equipment during the installation phase of the project. D. Training Schedule User training schedules will vary based upon the type of training and the type of application being trained (i.e., CAD vs Mobile). Classes are not more than eight (8) hours a day in length. The class size is limited to a maximum of 10 students with no more than 2 students per workstation. One student per workstation is preferred whenever possible. It is preferred that classes are held during typical business hours, however, special class times/days can be arranged through your project manager on a case -by -case basis. E. Training Location The training classes should be held in a classroom environment that is outside of the live Dispatch Center. Training in the environment of the Dispatch Center proves to be a distraction for both the students and the on -duty personnel. The training room should be secured when not in use. The customer is required to provide a projector capable of 1024 X 768 or greater resolution for use throughout the User Training class. Two projectors are preferred. Site Preparation and Support Connectivity Guide, V3.1 dated 8.12.2005 Page 8 of 13 TriTech Software Systems - Confidential & Proprietary