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Hispanic Business Consultants <br />Corporate Training & Entrepreneurial Seminars <br /> <br />DELIVERY OF SERVICES <br /> <br />Eduardo Figueroa, Program Director and Instructor, will be conducting the <br />seminars and the CTNE I course. Mr, Figueroa has eight years of experience <br />providing workshops, seminars and entrepreneurial courses to more than 4,700 <br />participants and individual consultations to over 2,120 additional clients. He <br />has been teaching and helping Latinos to become entrepreneurs using his <br />programs, seminars, courses and material through other organizations in <br />Southern California such as: Inland Empire Small Business Development <br />Center, Orange County Small Business Development Center, Santa Ana <br />College, University of Southern California, West Los Angeles Minority <br />Business Development Center, both the Ontario and Santa Ana Hispanic <br />Chambers of Commerce, Orange County Business Council and other private and; <br />public organizations. He developed the start up kit Creando Tu Negocio <br />Exitoso, the seven-session course and 10 different 3-hr. seminars in Spanish. <br />Eduardo Figueroa also provides corporate training to managers, supervisors, <br />sales people and employees. The Small Business Administration honored him <br />with the "Minority Small Business Advocate of 1997" Award. LULAC (League <br />of United Latin American Citizens) also gave him a special recognition for his <br />"outstanding contribution" to the Hispanic business community in Southern <br />California. On June 1999, the Hispanic Chamber of Commerce of Orange <br />County nominated him as the recipient of the "Ethics in America Award" by the <br />Passkeys Foundation and Chapman University. Eduardo Figueroa is currently <br />presenting the same CTNE I course at the West LA MBDC / USC. <br /> <br />INTERNAL SYSTEMS TO MEET CONTRACTUAL OBLIGATIONS <br /> <br />In order to facilitate the monitoring of results of the economic impact of this <br />program, HBC has developed a system to create a data collection to track the <br />progress of the participants. Information to be collected will include who <br />becomes self-employed, the number of jobs created and jobs retained, and the <br />increase in sales and profits, as well as the improvement in employees' jobs. If <br />necessary, we will provide a copy of the forms created. <br /> <br />This activity will allow us to furnish a database on all the attendees and will be <br />updated on a regular basis each time we make contact with the participants. For <br />instance, a "customer profile" questionnaire will be administered to the <br />students attending the 21-hr. CTNE course. The data collected will include the <br />"employment stattts't of the participant, helping us to determine if the person is <br />employed, unemployed or self-employed (business owner). <br /> <br />Additionally, we will conduct one-on-one counseling sessions for the graduated <br />students of the CTNE course to help them to start their own business by <br />answering questions related to their feasibility plan, brainstorming about <br />marketing plans, and in general, encouraging them to start generating self- <br />employment and the creation of additional jobs. <br /> <br />Hispanic Business Consultants (800) 642-1422 5 : <br /> <br /> <br />